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Anthem Blue Cross Blue Shield Customer Service

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Anthem, Inc.

120 Monument Circle
Indianapolis
Indiana
United States - 46204

Customer Support Phone Numbers

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Anthem Blue Cross Blue Shield Complaints & Reviews

Anthem Blue Cross Blue Shield / customer service

Mi
Sep 27, 2018

Called today Sept 27 for our patients. S/w Herlyn (I am not sure if this is her name and from Phils). I told her the automated or IVR was able to pull up the patient before I was transferred to her. She said there is no dental coverage found. Yur representatives have poor manners and dont...

Anthem Blue Cross / customer services

Mo
Aug 01, 2018

Its been 4-5 months calling to Anthem CA on 800-444-2726, They took maximum time to provide claim status, and also don't bother about provider concern No Enthusiasm on call always took 15-20 mins hold to each DOS sometime get anger on call and start asking unwanted questioned, to irritate...

Anthem Blue Cross / Horrible Supervisor Abuse of a Client

Feb 27, 2016

Reason unknown first premium wasn't paid, Anthem CS refused to renew healthcare. I, my mother and Covered California rep were on the phone after many calls of statements Blue Cross Anthem could not renew though a letter was sent they would be happy to help me. Covered California said...

Anthem Blue Cross Health Insurance / taking my payments- cancel when sick

He
Nov 20, 2013

I'm constantly being ignored by the Insurance Commission regarding the complaints I had againt Anthem Blue Cross Insurance for taking my payments PAID IN FULL for each and every billing they provided to me in a timely manner. I didn't receive my original policy - which turned out...

Anthem Blue Cross / Deceptive Trade Practices and Fraud

Ju
Apr 26, 2011

Deceptive Trade Practices and Fraud: Anthem Blue Cross and Blue Shield, Los Angeles, CA Earlier in the year I saw 2 doctors that pre-certified my insurnace overage. 2 months ago I recieved EOB's stating they would not pay based on the information they had re: other coverage. 1 month ago...

Anthem Blue Cross PPO / Changed primary provider

Fr

My husband has had a policy with Anthem Blue Cross for a PPO since 1997 which covers me and our children. In 2007 I went to work for an employer that provided a HMO policy without the option to opt out. I was not interested in changing insurance usage as I had established doctors, etc...

Anthem Blue Shield / Lies about maternity policy

Li

I lost my job because I was 5 months pregnant and the company had to make cut backs. When my state continuation ran out through Anthem. I went to by an individual package from Anthem so that I was sure I'd have the same policy. I was told the maternity addition wouldn't start for...

Anthem Blue Cross / Insurance cancelled

Ve

I was an RN for Anthem for 2.5 years. Prior to being layed off 12/31 I was told that my spouse would be on medicare. He has terminal CA. On 1/5 I received a letter from Medicare stating that Daniel would not be covered until July 1st. I called Anthem to let them know. Also, Daniel has skin...

Anthem Blue Cross Richmond Virginia / Not paying for mediocine

He

Never ever buy insurance from these people. They have put me thru it over a drug prescribed by my doctor. If the medicine is over $100.00 they make you try not one but two different medicines and still would not pay for it. I ended up paying for my medicine out of my pocket in desperation...

Anthem Blue Cross - Kentucky / Age Discrimination and Retaliation

De

I spent 28 dedicated years of my life as a Blue Cross employee in Kentucky. When Wellpoint (California's plan) merged with our company, older employees, with long unblemished careers, started being fired for "lack of performance." It was no accident that the people who were doing the...

Anthem / Denail of claim due to expired pre-certification

An

My Doctor wanted a test performed 50 miles from my house, which was still covered by Anthem. The request was made 11/24/08, but due to bad ice storms and lake effect snow, I rescheduled the appointment 4 times. Finally, 1/12/2009 I made the drive and had test completed. Insurance denied...

Anthem Blue Cross And Blue Shield / Deceptive Trade Practices and Fraud: Anthem Blue Cross and Blue Shield, Los Angeles, CA

Ju

Deceptive Trade Practices and Fraud: Anthem Blue Cross and Blue Shield, Los Angeles, CA Earlier in the year I saw 2 doctors that pre-certified my insurnace overage. 2 months ago I recieved EOB's stating they would not pay based on the information they had re: other coverage. 1 month ago...

Anthem Blue Cross / Prior Authorization of Drug Coverage

Vi

On April 28, 2009, my neurologist prescribed a medication to replace one that I had been on since 2004. I have developed some side effects and find it is no longer effective. We submitted the request per instrucions to request an urgent processing of this claim. I was denied coverage on...

Anthem Blue Cross / Stonewalling claims payment

Ls

I have yet to have a medical claim paid since signing on with Anthem Blue Cross PPO January 2009. Despite my providing releases of information for PCP both in Glendale and in New Mexico, sending a letter explaining my visits to a local PCP, Anthem tells me they cannot pay claims until they...

Anthem Blue Cross California / Piracy

Za

I'm on hold trying to get through to Blue Cross, so I have lots of time to rant about their horrible service. They charged me $2.00 to send me a bill. The bill said to call a number to sign up for automatic pay. Then the message on the phone said it would cost me $15. I pay outrageou...

Anthem Blue Cross / High and Dry after Years of $$$$

Gi

Folks, if you think you're covered in case of an emergency by your health insurance plan, THINK AGAIN. I suggest you read the fine print in your policy terms -- that is, if you can find the fine print. I thought I was covered until about 6 weeks ago when I suffered a pulp amputation...

Anthem Blue Cross / Stonewalling

Ry

I called to inquire why a recent prescription was not covered. I spent 35 minutes on the first call without an answer. Two days later, I spent 65 minutes on the phone with them, no answer. Today, I received two voicemails, one from "Michael" and another from "Lauren". They both said they...

Anthem Blue Cross And Blue Shield - Staples Mill Road Richmond, VA / Unauthorized debit

Ca

Anthem Blue Cross and Blue Shield - Staples Mill Road Richmond, VA. On July 20, Anthem debited $641 out of my checking account without my knowledge or permission. On Monday morning, I called Anthem. Customer service transferred me to Ms. Vera Moyer . I gave her my personal ID number to...