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HSBC / credit card holding payment

1 CA, United States Review updated:

This company is ridiculous. I have been using/paying this card for years without too much thought. On the 13th I paid my balance in full using the eft feature on the website. The money was deducted from my account on the 15th. I found out today (21st) that because it was a large payment, they have put a 'hold' on my payment and my card is useless until the 26th at the earliest. There is no reason to hold my payment as it is clearly their money now and no longer accessible to me in any way. I will not be using them ever again and I will tell everyone I can to do the same.

Ra
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Comments

  • Ta
      23rd of Aug, 2010
    0 Votes

    I am having the same problem and its not only with large payments. I have made a payment online for 100.00 on the the 13th and it was withdrawn from my bank account on the 16th. I logged back into "HSBS" (notice the BS) and it shows "pending". Today date is the 23rd!! I called and the customer rep said it takes 14 days to clear. There is no reseason to hold the money!! Shopping for a new card!!!

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