Honda Motor
Reviews and Complaints

I agree 100%. That place is full of lying, deceitful. S.O.B's. My wife purchase a 2009 chevy suburban ltz with 108, 000 miles. Biggest mistake ever. I have never posted anything on any site ever but these crooks take the cake and your knife to stick it in your back after the sell is final. What was wrong with the suburban. First of all we drove close to 3 hours from south carolina, got there drove the truck maybe 20 min. There were no lights on at the time, (because they were reset)experience from being a dealers and no other issues with tire senors, and other P.O. codes that was supposed to be fixxed after they came and got with a loaner vehicle. It has been 30 days no service done at all to fix the problem. The problem was never fixxed light came back on took it to get checked out. What do you know the same exact codes that mr mark swain the sales manager promised my wife that he would fix any problems that would occur after two days of purchase with a signed promissory note. So if you are THINKING about purchasing a vehicle from these scam artists, the only thing i can say is you need to be evaluated. And for the record luck it was a 65 year old man because i dont take likely to big bullys, 6 foot ? He would have just been another tree to be cut down. Especially after all that my wife has and still is going through.

All we can disclose for legal reasons is that Mr. Wilson has not been employed at Asheboro Honda for over three years.

AGREED, AND JUST COMPLAIN ABOUT POOR SERVICE IN JIMISAR SIBU SARAWAK TO HONDA MALAYSIA BUT THEY KEPT TELLING ME TO CALL THE SERVICE CENTER AGAIN. IT IS USELESS AS NO ONE ANSWER CALL EXCEPT OPERATOR WHO WILL FORWAR YOUR CALL AND THE WE LISTEN TO CALL WAITING - MUSIC- I WILL NOT BUY ANOTHER HONDA.. LOOK FOR ANOTHER BETTER SERVICE BRAND.

On 29 May 2015 I purchased a motor vehicle from your dealership (2014 Honda Accord ( WB7683P).Unfortunately, the vehicle has not been satisfactory, after I already taken the car I realize my car got so many problem in a short period (2 weeks).Your dealership asked me sent to service center and repair, that sound is good but only 2 weeks my car need to repair? Let me explain to you my car’s problems. The problems is 1) engine sound noisy and vibration (the sound are not normally). 2) There is a cracks in the tail lamp (left-hand side). 3) Air-cond malfunction anytime. 4) Brake got sound ( when stopped the car). 5) wiper sound noisy when sweeping. Beside that, on 29 May 2015 i take my car that I already saw the bonnect there got scratches, after that I sent it back on 3 June 2015 to the Honda’s workshop for spary painting.
I would appreciate it if you could organise to change a new car for me because I am disappointed to Honda, in a short period got so many problems to me. As I am sure you can appreciate, I rely on my car for transport and apart from the inconvenience, this problem has also caused me to incur additional cost.I would look forward to your reply and will wait until 19 June 2015, please settle my problems as soon as possible. Anything please contact me. Robert [protected].

purchased a Honda Jazz from Honda dealer in September 2014. It has been a very disappointing purchase and I am very unhappy with the car. The Reason :- 1. After 3 months of purchasing the car the engine cover fell off during driving on the highway. I got to replaced for free from MH Prestige service center. 2. After 6 months now I have found rust on the boot hinges and a crack has appeared on the boot. MH prestige after nearly 2 months tell me that Honda has rejected my claim and can only touch the rust spot. They agreed to replace the bumper for me first as it was not caused by and damage to the car. How can they only do the rust which only appears now, but not the bumper which also only appeared now How can a prsetigous brand treat its customers this way. Please respond and settle this issue. Report No. PWA/W276/15/0028. Please note I would not rest till this is settled to my satisfaction. Thank You. regards

Agree, i also have bad experience on cheras service centre, their service quality and attitude has greatly deprived.

Terry Yap! Is a Sucker! He Tried to Cheat me and twist his word around! He Claims that my car have been tempered with and accident. He cant prove it!

Stupid Terry Yap!

Guys, anyway I tried calling Terry Yap many times to complain about my car problems but he refuse to pick up my call and I need to go there personally to question him. By the way the only answer he could give was he and his team tried his best and there's nothing they can do further. Imagine he just put a full stop there...that's it...I think he is not suitable to handle customers and his tech team. I wonder how come Honda hired him...totally useless

Hi guys, I totally agreed with all of you on how bad can Millennium be. mI owned a one year old Honda CRV and with mileage of only 34000km having bad vibration on the engine. Even in the car i can feel my front seats vibrate like a massage chair. I sent in to Millennium Honda service center to verify my car problem but end up my car got worst with new problem occurred. I sent my car in February and they told me that my lower engine mounting need to replace therefore they replace for me. After replacing the vibration is still there. I sent in again and GUESS what they did? They open up my throttle body to wash and did tad pad tuning. After doing that my car vibration have not been solved but new issue like car will jerk when engine is cold. Every morning when I start my car and engage to D drive, the rpm drop from 700 to 500 and raised and drop again. When my car start to move it jerk. This problem only happen when the engine is cold. I am curious what they did to my car. I sent in my car everyday since February to Millennium to ask they to solve the issues and complain to Honda Malaysia and Honda Malaysia only keep on asking me how is my car problem for so many month but they did not do anything. They should send their tech team at least to check my car and last week I received a call from Honda Malaysia telling me that they already checked with Millennium and they say my car condition is within the spec. Honda Malaysia just want to close the case and push everything back to me as if nothing happened.

Can anyone tell me where can I solve this problem? Which service center is good at trouble shooting rather than making owner's car get worst. GUYS please share this to everyone that don't go Honda Millennium for warranty claim, problem checking or even service your car. They really suck and all the staffs there are unfriendly and they think they know everything but they are not trust me. Till today driving my car feels like ### after what Millennium had done and they cant even verify the issue but make things worst.

Can anyone advice me what to do?

I'm ERIC from PENANG, I' m having a HONDA ACCORD 2.4 year 2008, current mileage 37k KM, 100% accident free. The car having a huge noise from the back since few months ago and it become clearer since this week. I found the problem came from the rear seat panel(friction between 2 steel plate) after I took off the rear seats & speakers board. I send the car to VIVAHILL HILL Penang(panel workshop) to clarify and make warranty claim. But, a disappointing answer from them is I need to pay for the particular repair due to my warranty period has passed. The same answer given by HONDA MALAYSIA after I called.
Should this manufacture defect and unqualified products' issue bared by consumers? Please high light that HONDA in MALAYSIA is an expensive, well-known & high quality brand since few decades back, and your good company is highly focus on Customer Service Index.

I agree with the rude service and let me share my horrible experience with you for Millenium Auto located at TTDI.
Not only is their service lacking in full inspection and attention, their Technical Director, Mr Terry Yap, is a man who loves to tai chi responsibilities + everything else except money, and doesn't give a damn about customers, only the company's profits.

I have owned my Honda Civic 1.8 ( also purchased at Millennium Auto), for the past 4 years. And the past 4 years, the only place i ever serviced at was Millenium Auto. I recently discovered, at my 75, 000km service, that they left my radiator cap ON MY RADIATOR, without even closing it, and they just closed the bonnet and returned the car to me. I was running around like this for 3 months before this incident was discovered by another mechanic who was replacing my wiper blades, just opened up my bonnet to do a basic check on water and discovered this. The radiator cap had already burned a small hole into my radiator, not enough to puncture through, but you can see the damage inflicted from the chemical scar. Naturally i demanded an explanation from Millenium Auto, and Mr Terry Yap ( a manager i was requested to direct my complaints to at the time), actually waived my service. This was incident 1.

Incident 2. Few days ago, i serviced my car again for 80, 000km. This time, Im not sure if full inspection was done but it doesn't seem like it cos we as customers always have to entice them to check this and that, but never mind. I assumed it was. Then I received a call from their Service Advisor, Joel, who mentioned that the service was done, but that my steering wheel pump was leaking so badly, that i had to replace it, and it will cost me over RM 2000 to replace the part. I was furious and enquired why it took them so long to discover the leak - which could have prevented the change of the entire part during their last inspection. He couldn't give me an adequate answer and said I should speak to Mr Terry Yap cos they didn't agree to meet halfway, nor suggest any other solution to help me save cost on such an expensive replacement, nor assume responsibility for their lack of concern nor proper full inspection during all the years I have serviced my car with them. I agreed to meet with Mr Terry Yap, and not only did he 'forget' he ever met me ( although he waived my 75000km service due to the opened radiator cap incident), he was also very adamant about the service and kept on tai-chi-ing the matter to me ( customer), saying it was none of their fault nor concern. ( imagine that!) During our sit down discussion, not only did he kept interjecting my speech, interrupting everything I had to say, but he was NOT a listener at all, and a personnel who couldn't care less what the customer thought. Not only that, he DID NOT BOTHER to share your concern, only cared that he ' couldn't do anything for you", ( and kept saying there was nothing he could do repeatedly), and would rather leave you to drive your vehicle out at your own risk, nor gave ANY SUGGESTION ON HOW TO SOLVE THE PROBLEM. He DID NOT suggest a single method of problem solving, DID NOT probe an investigation, and instead said to me " i have been trying to tell you, between your last service and now, it has been 4 months, and anything could have happened". WOW. what an amazing guy. After I have spent THOUSANDS OF DOLLARS ON ALL THE YEARS OF SERVICING MY CAR THERE. Not only did he insult my intelligence as a customer, but after all the business i have been giving to Millenium Auto, he not only pushed the blame to me and the car, but refused to take ANY FORM OF RESPONSIBILITY for his lack of inspection on the vehicle, although i as the customer have been sending my car in CONSISTENTLY FOR REPAIR AND MAINTENANCE EVERY 5, 000KM. If they have done proper inspection in the previous service, I believe i would not have to change the part today as the leak could have been discovered, patched up, and problem solved.

As it turned out, to the final insult, not only was their suggestion and pricing of the part replacement disgustingly expensive, I took it to another mechanic who inspected it, and showed me exactly where the problem was ( only the outer ring of the steering wheel pump had to be replaced), and it will cost me only RM 100 or less to replace the part required, together with labour and oil costs, with change to spare. Con Job from Millenium Auto? You bet. To my understanding, most " authorized dealers", from Honda are like that, they will push you to change parts and parts linking to that part just to make you spend that kind of money with them, but get this- whether they actually change the part for you, you will never know. Even if they did you have no proof except what's written on the invoice cos we definitely can't take the car apart to check.

These are the 2 major incidents, I do not need to go through the stress a 3rd time. Out of these 2 incidents were very many minor incidents that proved their lack of service and professionalism, and I really don't care to mention that now as I will never go back there for service again.

Millenium Auto is not a service centre to be trusted, care about their own bottom line and profits more than they care about you ( the customer), and damn well doesn't care about your car. You have been warned.

i agree due to mr syam the service advisor is a rude person and bad service for the customer...why don't i suggest why not try another service advisor name mohamed farid who still works in millenium, maybe or not he is still working there? he is a very good listener, good smile and also good explanation on motor vehicle. i had my honda city 2008 had a problem with late pick up, i told to mr farid my pick is to slow...he checked and founded that the gearbox having some problem and he reported to honda malasyia and requested a new gearbox replacement for my honda city, but really thanks to mr farid who helped me to solve my problem...very good listener and a caring to all vehicle

It is YOUR responsibility to READ your paperwork BEFORE you sign it.

I am getting 29 mpg city/highway average (no a/c, closed windows, only 2 adults with total weight of 280 lb, trunk empty, proper tire pressure, no aggressive driving/acceleration, no hills)

When I spoke with Honda Motor Corporation representative about my concerns, he stated the following about the FACTS OF HONDA CIVIC gas consumption.

It is a fact that the car would never get the mileages printed on the sticker that the car came with and it was misleading the public.

This misleading is the fault of the U.S. Government, not Honda Motors.

The actual gas consumption was 15-25% worse that what Honda presented during the sale of this vehicle.

He claimed that even a 20-lb of suitcase would make a dramatic change on the Honda Civic’s gas consumption. He stated that this suitcase would be the culprit for obtaining worse than expected gas mileage consumption.

I find this and other similar and ridiculous explanations of the horrible gas consumption of my 2006 Honda Civic part of the cover up of the public misleading and perjury by Honda Motors.

Honda and Honda of Greenville, Tn would not repair our 4 wheeler that was under warranty. Was taken in with rattle in bottom of motor. Retrieved ATV a few weeks later still with rattle in motor, but was told to drive it and see how it did. Well motor locked up and they told us we had put oil filter in backwards. We never messed with oil filter. Now they refuse to repair it. We retrieved ATV from dealer and checked it and no way to put oil filter in backwards unless you damage it. Well needless to say oil filter is fine and now we are stuck with blown motor. And Honda refuses to talk to us about fixing it, and Greenville Honda has not been honest with us the whole time.

Rear alingment for 2008 Honda CRV cannot be adjusted . The factory installed upper control arms do not allow for adjusting the camber on the rear wheels, resulting in a negitive camber which has the rear tires riding on the inside all the time. This will lead to excess tire where and loss of control

Yeah i've ran into the same thing, except i won't ride mine till they fix the noise. I'm being told that the noise is normal. W.T.F is Honda doing?

This is very discouraging. I have Honda Jazz 2004, which in all other ways I am totally happy with. This year my locks have failed one by one.
I know in the past it was due to superglue as could see traces, and it was fixed under guarantee at the time. Sadly, it is too old to do so now, and as such a common problem, i agree, it is something that needs to resolved, once and for all.. It is not really acceptable, and Honda I believe should be trying to fix this problem, if not for free, for a much more modest price, given that it is something within the structure.

Honda are a disgrace
we have had numerous locks replaced
and now ALL of them have gone including the steering one
Quoted £1000 plus to replace the lot ...ive owned the car from brand new its an 04 and only done 80k
Ive owned all sorts of cars in the past and this is the only car ive owned with door lock issues !
Honda need to get this sorted and accept there is an issue

3 Jazz door locks down the line with the same problem! Even the new ones are off poor quality as the tumblers last months only. My lock is starting to go again and I read that if you take it to a locksmith he will replace Honda's soft metal tumblers at a fraction of the price with proper hard ones. My local independent garage said that someone with a Jazz came in with his Key STUCK in the lock and no way of getting it out. Shame on Honda for ignoring this problem that is so easy to fix!

I have had similar problems with my 2009 Jazz purchased in Manchester. Since May 2011 I have had 5 door locks replaced, even one of the replaced locks has failed. When I go to the garage they tell me they never have problems with locks, they said that the first time and it took several visits for them to diagnose the problem, the actuator, as it was an intermittent problem at first. By the time they found the problem and were ready to replace it the second lock had failed so they replaced both as it was still under warranty. A few months later a third one failed, again problems with diagnosing, which they say they have to do to replace under warranty, even though the exact same problems. When it went for its third year service/MOT in March 2012 the problem was eventually diagnosed and replaced and within a month or so, now out of warranty one of the first door locks replaced went. I did complain in May to Honda but was not happy with the response and they said they would look into any further problems if they happened, they said they would be surprised it it happened a gain. What a surprise when in July number five went, which was the only original lock still on the car. They did replace free, but it took over six weeks as they first had to get authority to replace as out of warranty and then had problems sourcing the part and then when it went in to have the part replaced on Friday after the removed the faulty part they found the replacement part was broken. They did provide me with a courtesy car and the next day the door was eventually fixed. No complaint as such with the garage as they have been fine, but I have just put in yet another complaint to Honda as not at all happy and now waiting for their response.

i have got the same problem with my Honda Jazz, the drivers side door lock will not move at all and hasn't for about two years but decided to live with it because of cost, i now find the ignition lock is playing up to, total cost for the two locks to be replaced at Honda Dealership £570!. Looking online at just how common the door lock problem is surely Honda should admit theres a fault and put it right!

i have got the same prob with honda jazz...1st under warenty the drivers side went . I took it back to gordons in bolton the honda dealers but they said it would cost me. being skint and a single mum i decided to live with it then the boots went and now the passangers going so i have to leave it unlocked...the warentties run out ...and so have the locks :(((((( not happy honda

hello,
i get the same problem with my locks too.
i contacted the manufacturer honda. i get their number at Arnold clark honda rochdale.
i give them a call and explain the situation with my honda jazz 2005, their offer to repair it for me at no cost.
they take my detail and send me to the neirest honder mecanic with a reference number.
they are now trying to fix my car for free all cost pay by honda including curtasy car while they are fixing it.
see your honda dealler for more details.
or visit honda manufacturer website.
so please contact them have nothing to loose.

Dear Sir,

I own a Honda Jazz Car in my wife's name R. Velvizhi bearing Regn. No. TN 72 AE 0177.

I would like to share some of bitter experiences at my first and second free services.

I own Maruthi SUZUKI vehicles from 1995 and TOYOTA Qualis from 2004.

I am very much satisfied with Maruti and Toyota service networks.

I own Honda Jazz from October 2009, from TVS - Madurai.

For my 500 Km service, I was advised by your sales executives to have the service at my
home town Tirunelveli. But my car was water serviced at a Truck cleaning Ram.
I consoled myself that you people do not have facilities at Tirunelveli and I thought I should
never leave my car at Tirunelveli TVS and planned for Madurai TVS for my second service.

I left my car at Madurai TVS on 23.02.2010 for my second service and took the vehicle back
on 26.02.2010. But I was not satisfied with your service there.

The car was not properly water serviced. The interior of the car especially the dash board was
in the same condition when I left the car. The door pads on the right and left doors had all the
dirt and mud.

And to my surprise, when I went inside at 1.30 PM, the service man who entered the car to have
a final cheakup, (I travelled some 200 KM from my hometown Tirunelveli and reached your service station
at the time informed by your service co-ordinator Mr. Anandaraj) was wearing a very ugly dress
(probably washed a month ago) with dirt, oil and grease causing my car interior a bad odour.
With his ugly hands he spoiled the doors with oily dirt.

Other service men roaming around were also wearing ugly dresses (which I never witnessed in
a Suzuki or Toyota service stations). When I insisted on cleaning the car exterior, a boy
cleaned with a rotten ugly cloth and I got worried. And I was given my out pass only at 4.30 PM
after waiting for a valuable 3 hours.

I am very much disappointed by the world class Honda car company's very poor service at
Madurai service station. And I shall never have the interest to recommend any of my friends
to buy a Honda Car for your neglected services.

I bring this to your attention, to invite you take special and sincere interest in this matter,
to satisfy the Honda car owners, who think they are proud to be a Honda owner.

With Regards,

Prakash

This is hopeless. Same thing happened with me. Sale representative do anything and say anything to sale the car and deny everything after deal is complete. I have 2013 honda accord and my AC is not working .

YOU MAY RECEIVE A LETTER FROM HONDA MALAYSIA TO CHANGE SOME DEFECTIVE PARTS...PARTS LIKE FOR CIVIC-1.8 THE FEED HOSE, PUMP SECTION-2 UNITS OF SCREWS, CITY-REAR SEAT BELT AND POWER WINDOW SWITCH DRIVER SIDE

I CAN TOTALLY FEEL YOUR FRUSTRATIONS GOING THROUGH THE MOTION OF BRINGING OUT HARD EARN MONEY FOR A SLIP IN THE POCKET JOB...WELL NOT ALL CENTERS ARE BRANDED IN-MATURED FOREMAN ...I TOTALLY AGREE WITH YOU GUYS TOO ON THE SLIP SHOT WORK ESPECIALLY WHEN THEY ARE BOGGED DOWN WITH TONS OF CARS WAITING IN LINE TO BE SERVICE. MY ADVICE IS NOT TO BRING YOUR CAR ON FRIDAY OR SATURDAY...THEY ARE MOSTLY JAM PACKED WITH APPOINTMENTS. ***** FEW THINGS TO BE AWARE OF WITH CIVIC AND CITY...REAR BEARINGS SOME HOW DO NOT LAST OUT IN OUR IRREGULAR ROAD CONDITIONS, PLEASE PLEASE...GET IT CHANGE OR CHECK UP B4 YOUR WARRANTY PERIOD IS UP, IT WILL COST YOU EASILY RM 400.00 AND ABOVE TO CHANGE IT.***** YOUR REAR DAMPER AND FRONT BEARING TOO, LASTLY ACCORD, CITY, CIVIC...FRONT BRAKE DISK YOU MAY ENCOUNTER AT TIMES YOU ARE ADVICE TO SKIM IT ...FOR WARRANTY SAKE, SKIMMING YOUR DISK MAY REDUCE THE THICKNESS OF THE SURFACE AND IN A LONG RUN ITS NOT GOOD FOR STOPPING ABILITY...BEST CHECK WITH YOUR TECHNICIAN, LASTLY BATTERY OF MOST VEHICLE USING NS40 ZL BATTERY DO NOT LAST EVEN A YEAR...CIVIC AND CITY DO CLAIM AT YOUR NEAREST DEALER ITS UNDER WARRANTY...ANY QUESTION YOU COULD REACH ME crabdanfong21@yahoo.com

I bought a new CRV from Mofaz Damansara and while the sales person was good, the service centre was terrible. After delivery of the car they informed me about the first service being free based on mileage or time (3 months). When I brought the car in for servicing they insisted that I replace two rear tyres as they were vulcanized. I asked whether this was covered but they insisted this fell under the wear & tear clause so I told them that I would check with another tyre shop before proceeding. Before the time I called back, their service rep already proceeded to install two new tyres and charged me for it. After that, I stopped going to this branch and went to Honda Sumber Auto instead (Section 17, P.J.) and had much better car service and customer service there. I have since sold the CRV after 3 years.

I totally agree with you! Honda service centre in Damansara is HORRIBLE and appalingly unprofessional. I paid an ungodly sum of money to service my 2nd generation CRV and the foreman changed both my brakepads on the front wheels. Soon after that my car emmited scraping noise which was so loud passerbys stoped to look at me/my car. When i sent my car to a very reliable workshop to get a report, i was told that the brakepads that was fitted into my car was of the WRONG SIZE! It was too small for the locating frame and the only thing holding my brake pads were this tiny clip. In the event of an emergency brake, it could've dislodged and cause my front wheels to go into a 'lockdown' mode.

I travel with a very young toddler and I am also currently 4 months pregnant. Words cannot describe my anger and horror with the findings. At this rate I cannot imagine how many lives Honda Mofaz put in jeopardy each time they service their customer's cars. Something has to be done. This cannot go on.

My FG 100 is still running fine after 17 years! The orginal post does not say whether the tiller was bought new or used but based on the year of the post it would seem to be used. If this is true perhaps some of the frustration needs to be directed at the prior owner(s) lack of proper maintenance and care. In particular the gears require regular gear grease.

Hey there, sorry everyone is having so many problems with this Honda Mini. I've had this tiller for a few years now and quite frankly I'm not sure even how old this one is. Upon finding this one in a can from an eviction at my job, I took it home and did the basic little clean up on it. Changed spark plug, cleaned air filter, drained the oil and gas and replaced with fresh. She started right up, I have used this little dynamo for the past few summers and the worst thing to happen was having a rock jam in the tines. I took the gear box apart and cleaned all the parts and removed the metal shavings and put it back together with fresh grease, and she started working once again. Love this little machine.

I let my tiller sit for two seasons after using it twice when I bought it. Now the transmission is locked up. And my small engine repair man says that it will cost more to fix than to just replace it. This thing looks brand new. It's a piece of crap. I bought Honda thinking it was a good brand. Wish that I hadn't now.

I agree I used mine for one season. The next I greased and lubed and ran one hour and it locked up. The Honda dealer told me they could check with Honda but they had gone down the this road before and they wont fix a one year old tiller. The dealer said they are junk, so I having a 325 investment broke it down and I have some experience. They are worm drive "Metal" gears. They have roller bearing, which is not to say ball bearing. The "Metal' is and inferior grade as is the case with the casing. Probably one grade above "White Metal' if you know what that is. The bearing are really low grade and I tried to replace with a better grade non OEM but the are fused to the shaft and I don’t think this happened in the failure process I believe they "Sweat the Bearing onto the shaft in the manufacture. Not sure why unless they want to avoid people replacing the bearings. Needless to say I did buy a new transmission (DUMMY) and installed however the clutch to drive set up was so I had to adjust the clutch several times. Finally got it in the garden and after a month thought out of an abundance of caution I'd grease the trans but it did not accept a drop. So I took it apart again and low and behold all the grease I put in was gone and the fill plug was well plugged. Lastly this year I got it out and did all the maintenance (people think I'm crazy for the maintenance I do on equipment, usually it pays off). Anyway I went to crank it up and the prier bulb was rotted away, so I hung it up on the wall of shame and will never buy HONDA anything again. Once burned and all.

It's a shame though Honda must make some good stuff unfortunately some one in the organization they could capitalize on the rep and make a quick buck. I suspicion is this is contracted out of China without and Manufacturer supervision. The Chinese I’m sorry to say can make a good product but they have to be monitored every moment

I have one of the harmony FG 100's by Honda and its always been a piece of junk. I paid more money thinking I was getting a good tiller boy was I wrong now the transmission is out. I will never buy another Honda product. I mean good grief it only has about 20 hrs on it. Does anybody know how to get to the complaint department at Honda. This is rediculous!

I have had my Honda FG100 apart, and the gears are not plastic. It's a worm gear setup, and the worm is steel and the large gear is brass or bronze. Worm gears create a huge axial force along the vertical shaft, be sure the thrust bearings are in good condition and keep the gear house lubricated.

what type of oil goes in the gear case

Paul- I have owned my Honda FG100 for almost 10 years now. It is the only small one I have ever used and while it did light jobs initially, it has been used in semi-rocky, heavy clay since. I now till my garden initially with a 6-foot PTO driven tiller and then use the smaller one to weed and do smaller jobs around the property. I have never had it in for service and just last year added the edger attachment to it. Just this year we are finding some things that need to be done: blades sharpened, primer bulb replaced, new filters, etc. Sounds to me like you found a service department that, itself, needed help. It probably wasn't so much a problem with the tiller but the mechanics! I Love my Honda!

Hi Paul, sounds like you need to find a new repair shop. The gears on my FG 100 are not plastic. It is important to check and fill the lubricant in the gearcase. If you are basically mechanically inclined, the gearcase and clutch can be easily replaced, saving a lot of the labor fees. Pretty straight forward, even without a service manual. These tillers do well in soil that is not rocky or hard clay, or has been previously tilled. The only real problem I have had was when a rock lodged in the tines and cracked the gearcase.

I hear ya ! my tiller cost $325.00 it has aprox. 75 hrs on it and has been nothing but a pain in the a$%. I've had to replace the gas primer bulb 4 times, Gas tank cracked the first year, also had to replace throttle cable after the second year, and now they tell me the transmission is shot along with the clutch, they will repair it for a mere $400.00.. I'm really ticked off, I'll will never buy anything Honda again!

My name is Paul Misinchuk and I am dealing with Orillia Motor Sports. I took my lawnmower into OMS on October 7 2019 and was told it would take a week. I came back in a week and was asked if anyone called me to tell me it was not ready, I came in on Friday the 18th and was told that it was not ready. No one called me . I was told my mower would be ready on Monday the 21st and not ready. I was promised that it would be ready on the 22nd at 9 am. I waited for an hour and when my mower was brought to me it was not fixed. The reasons it was there was the recoil would not pull the cord in, and the drive mechanism was not working properly. Before the boys were going to load the mower into my van, I wanted to check. The recoil would not work properly as before and the drive unit would not work at all. What kind of service is this for Honda. You people should think seriously weather OMS should represent Honda. My phone number is [protected] and I live T 373 Bay street Orfillia. L3V3X5. Thank you. Paul Misinchuk