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Purchased a 23,000 vehicle traded in my Jeep an added $7000 to the deal on an 08 f250 4x4 test drive the truck had a noise from underneath sales
Purchased a 23,000 vehicle traded in my Jeep an added $7000 to the deal on an 08 f250 4x4 test drive the truck had a noise from underneath sales man told us they would take care of the issue no problems garrented the truck was in perfect condition after the papers were sined they said that one of the hubs were locked causing the issue we left an the issue was still the same called multiple times to have issue resolved an no answer finally spoke with service manager an he never called back then 2 days later the vehicle stated having head gasket issue wich is a $4000 repair not to Minton the $700 issue I called about in the first place this vehicle we purchased less than a month ago an have barley put 1500 miles on an havnt even received the title yet an this is the way they do business checked there reviews on google an Facebook I'm for sure not the first person or will I be the last I'm sure they are crooks
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
I purchased a Ram 1500 pick up truck on 1/16
I purchased a Ram 1500 pick up truck on 1/16. After reviewing the paperwork I felt things about the Master Tech Protection Plan, Recover Key and Master Tech Theft Protection were not what I wanted. I requested they be cancelled on 1/17. I contacted two people about this, *** via email and I called Rashad Middlebrooks, the financing manager for my purchase. He said he would cancel it but it would happen through the loan and it may take a few months. I have since learned that both individuals are no longer with the company and no refund has been given. Total of refund should be $2,571 for the 3 products I cancelled. I was able to contact Rashad on 6/15 and he said he had summited the paperwork and then asked me to fill out paperwork again. I learned on 6/21 that he is no longer with the company. I was told the store manager *** would be the one to help me, left voice mail. There has been no return call.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Scott Evans Chrysler Dodge Jeep Ram legit?
Scott Evans Chrysler Dodge Jeep Ram earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Scott Evans Chrysler Dodge Jeep Ram resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Scottevanschryslerdodgejeep.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Scottevanschryslerdodgejeep.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Scott Evans Chrysler Dodge Jeep Ram.
However ComplaintsBoard has detected that:
- Scott Evans Chrysler Dodge Jeep Ram protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Scott Evans Chrysler Dodge Jeep Ram has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Scott Evans Chrysler Dodge Jeep Ram
The team at Scott Evans Chrysler Dodge Jeep Ram is committed to providing every customer with a hassle-free buying experience. Whether you're in the market for a new or used car, truck, SUV, or crossover, the team is there to support you every step of the way. They offer competitive prices and financing options to ensure that you get the vehicle you want at a price that fits your budget.
One of the standout features of Scott Evans Chrysler Dodge Jeep Ram is their extensive inventory. They offer a wide variety of new and used vehicles, including popular models like the Jeep Wrangler, Dodge Charger, Chrysler Pacifica, and Ram 1500. They also offer a selection of certified pre-owned vehicles that come with a factory-backed warranty, giving customers peace of mind knowing that they're driving a reliable vehicle.
Another feature that sets Scott Evans Chrysler Dodge Jeep Ram apart from other dealerships is their commitment to providing exceptional customer service. Their knowledgeable and friendly staff work hard to ensure that customers leave the dealership satisfied with their purchase. Whether you're looking for guidance on financing options, want to schedule a test drive, or need service on your current vehicle, the team is there to help.
In addition to their excellent inventory and customer service, Scott Evans Chrysler Dodge Jeep Ram also offers a state-of-the-art service center staffed by certified technicians. The team uses the latest diagnostic tools and technology to ensure that your vehicle is running at its best. They also offer a variety of routine maintenance services, including oil changes, tire rotations, and brake inspections.
Overall, Scott Evans Chrysler Dodge Jeep Ram is an excellent choice for anyone in the market for a new or used vehicle. With a focus on customer service, competitive pricing, and an extensive inventory of high-quality vehicles, the dealership is committed to ensuring that every customer has a positive and stress-free buying experience.
Overview of Scott Evans Chrysler Dodge Jeep Ram complaint handling
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Scott Evans Chrysler Dodge Jeep Ram contacts
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Scott Evans Chrysler Dodge Jeep Ram phone numbers+1 (770) 834-5050+1 (770) 834-5050Click up if you have successfully reached Scott Evans Chrysler Dodge Jeep Ram by calling +1 (770) 834-5050 phone number 0 0 users reported that they have successfully reached Scott Evans Chrysler Dodge Jeep Ram by calling +1 (770) 834-5050 phone number Click down if you have UNsuccessfully reached Scott Evans Chrysler Dodge Jeep Ram by calling +1 (770) 834-5050 phone number 0 0 users reported that they have UNsuccessfully reached Scott Evans Chrysler Dodge Jeep Ram by calling +1 (770) 834-5050 phone number
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Scott Evans Chrysler Dodge Jeep Ram address2280 Bankhead Hwy, Carrollton, Georgia, 30116-5829, United States
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Scott Evans Chrysler Dodge Jeep Ram social media
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