Scott Evans Chrysler Dodge Jeep Ram
reviews & complaints

Business Response I want to first state the vehicle was sold with zero known issues and we confirmed this with the actual owner of the truck mentioned above. Buddy/*** is not the legal owner of the truck. We are actively working with the customer to resolve the locked hub issue. As for the head gasket he mentioned, that's the first time he has mentioned this. At this point we are offering to trade the customer out of this truck. Before we do so, we will ask that Buddy/*** remove all negative reviews he has posted through various social media accounts. Bad mouthing the dealership and calling names with an implied negative connotation are boarder line harassment. Once the customer has removed all harmful social media posts, we will assist. Thank you. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) First I'll start buy saying *** is the owner of the truck just had your service manager Denver skinner an sales manager verify that an I've been calling about these issues for the past few weeks I just received the title in the mail today as a mater of fact but as for taking down bad reviews an bad ratings that will not happen until the issue is resolved an the truck is repaired or replaced for the same $22,000+ that was paid an if that happens I will post a new review stating the issues were handled an all is well as for you guys reaching out to me trying to work with me that has not happened I've called you an placed on hold for long periods of time an I'm now awaiting a call from your sales manager tomorrow morning as for these issues Business Response As stated before this particular unit was not sold with any known issues. The hub was not locked at time of purchase. Operating vehicle for days with the hub locked could cause premature failure of hub im sure. We have tried everything we can do to help out. Unfortunately vehicle is 13-14 years old and an extended service agreement was offered to customer but declined at time of sale

Business Response The refund has been issued, and Mr *** has been notified and is happy with the outcome. This was an oversight by a former employee.. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) They sent me a partial refund. I cancelled 3 products for a total refund of $2,571. They only sent a check for $1,757.80 I cancelled the recover Key product, the Master tech theft protection, and the master tech Vehicle warranty the day after I made the purchase. They still owe me $813.20 plus any tax on those products if they charged tax. Business Response a second check has been issued for the entire cancellation of all products.