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Hh Gregg / Bosch / poor quality of product!

1 United States

I bought a Bosch dishwasher from HH Gregg. We had a rebate for the installation. When I never received my rebate check, I called Bosch. Supposedly, they never received it. I was given a second address to mail my rebate information to. I soon received notice that we were too late. About this time, my dishwasher starts tilting up in the back when a rack slides out to be loaded. It also starts to smell. After numerous phone calls to Bosch and HH Gregg I get no where! Both say the other is to blame, it was not installed correctly, and it is no longer under warranty! It takes hours of waiting and researching to actually speak to a person on the phone. I have told to story to so many customer service reps and managers and I continue to be shoved back and forth between the two businesses. I will never step foot in another HH Gregg store and Bosch certainly isn't worth the extra money I spent on it!!!

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