The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Hewlett Packard / computer hard drive

1 Newmarket, NH, United States Review updated:

In April 2017 I purchased a HP computer on line from Best Buy for 449.00. It was an I7 that normally would have sold for 700.00 or more. The born date was 4/20/17. A couple of days before April 20, 2018 it died without warning. I brought it into a Best Buy and they told me it was the harddrive and could cost 350.00 plus shipping to have it evaluated and fixed. Although it was only a few days after the 20th when I was able to get to the store it crashed prior to that. However they would not honor any part of the one year warrenty. I am extremely disappointed in the function of this machine and definitely expected it to last more than a year. Besides the inconvenience I have lost valuable information. I look forward to hearing from you with a positive compensation.
Thank you, Roberta Anderson

May 7, 2018
Sort by: UpDate | Rating


  • 9w
      7th of May, 2018
    0 Votes

    warranty expired plain and simple need a 5 year old to explain? really?
    no warranty means you pay for any and all repairs
    I guess you expect the car manufacturer to pay all your tune ups, oil changes, new tires etc...?
    oh wait your signal went out must have the manufacturer pay right?

Post your comment