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Hewlett Packard / computer hard drive

1 Newmarket, NH, United States Review updated:

In April 2017 I purchased a HP computer on line from Best Buy for 449.00. It was an I7 that normally would have sold for 700.00 or more. The born date was 4/20/17. A couple of days before April 20, 2018 it died without warning. I brought it into a Best Buy and they told me it was the harddrive and could cost 350.00 plus shipping to have it evaluated and fixed. Although it was only a few days after the 20th when I was able to get to the store it crashed prior to that. However they would not honor any part of the one year warrenty. I am extremely disappointed in the function of this machine and definitely expected it to last more than a year. Besides the inconvenience I have lost valuable information. I look forward to hearing from you with a positive compensation.
Thank you, Roberta Anderson

Bo
May 7, 2018
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Comments

  • 9w
      7th of May, 2018
    0 Votes

    warranty expired plain and simple need a 5 year old to explain? really?
    no warranty means you pay for any and all repairs
    I guess you expect the car manufacturer to pay all your tune ups, oil changes, new tires etc...?
    really?
    oh wait your signal went out must have the manufacturer pay right?

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