Targus International’s earns a 1.0-star rating from 4 reviews, showing that the majority of tech accessory users are dissatisfied with their products.
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Bought a coolin mat for my laptop bout a month ago from Targus
Bought a coolin mat for my laptop bout a month ago from Targus. It stopped workin and now they say I gotta pay to ship it back to them.
I bought the VersaVu Rotating Case for my iPad mini in blue from Targus International LLC on December 10 for $24
I bought the VersaVu Rotating Case for my iPad mini in blue from Targus International LLC on December 10 for $24. It was supposed to arrive on December 14, but it didn't. I got a tracking number, which is [protected], but when I called Targus customer service, they didn't do anything to help me. I went to Fed Ex with the tracking number, and they told me that the package couldn't be delivered because it was empty!
Targus was supposed to send me a new shoulder strap for my Targus laptop bag 'cause the old one was damaged
Targus was supposed to send me a new shoulder strap for my Targus laptop bag 'cause the old one was damaged. I talked to a chat rep named *** on 8/3 and got a ticket # ***-000053. I called again after two weeks and they said they already shipped it. But after another two weeks, I called again and they said they sent it to the wrong address. I gave them the right address again, but I still haven't got the strap. I asked for a tracking number, but they said they don't have one.
Is Targus International legit?
Targus International earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Targus International. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Targus International has claimed the domain name for targus.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Targus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Targus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Targus International as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Targus International have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Targus.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Targus.com is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
- Targus International protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Targus International has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
I went on a trip and forgot my charger for my laptop
I went on a trip and forgot my charger for my laptop. I found a Targus adapter for my model and contacted Targus customer service to make sure it worked with my laptop. After using the adapter for my trip and coming back home, I found out that neither the OEM Charger nor the Targus adapter worked to charge and power my laptop. I contacted customer service and they said the adapter was fine (which I never said it wasn't). The Targus adapter broke my laptop, even though a Targus Agent told me it was compatible with my now broken device. I haven't had a working laptop for 6 weeks because of this issue, and it will take even more weeks to get a replacement part to fix it. Millions of people are working from home during this pandemic, and I'm really disappointed in how long it's taking Targus to fix my problem and admit they were wrong. My laptop was really important for me to work and provide for my family during these times. I sent my adapter back for testing by Targus Engineers, and it arrived 9 days before they tested it. I know Targus is taking the pandemic seriously, but waiting 9 days for my issue to be unresolved is a long time. As a long time customer of Targus, I'm really disappointed and hope we can fix this.
About Targus International
With a presence in over 145 countries, Targus has a global reach that allows it to serve customers all over the world. The company's products are sold through a variety of channels, including online retailers, brick-and-mortar stores, and direct sales to businesses and consumers. Targus is committed to providing its customers with the highest level of service and support, and its products are backed by a comprehensive warranty and a team of knowledgeable customer service representatives.
Targus is also dedicated to sustainability and social responsibility. The company has implemented a number of initiatives to reduce its environmental impact, including using recycled materials in its products and packaging, reducing energy consumption in its facilities, and promoting responsible manufacturing practices. Targus also supports a number of charitable organizations and community initiatives, including programs that promote education, health, and social justice.
Overall, Targus International is a company that is dedicated to providing innovative and high-quality mobile computing accessories to customers around the world. With a commitment to sustainability and social responsibility, Targus is a brand that customers can trust to provide products that are both functional and environmentally friendly.
Overview of Targus International complaint handling
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Targus International contacts
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Targus International phone numbers+1 (714) 765-5555+1 (714) 765-5555Click up if you have successfully reached Targus International by calling +1 (714) 765-5555 phone number 0 0 users reported that they have successfully reached Targus International by calling +1 (714) 765-5555 phone number Click down if you have UNsuccessfully reached Targus International by calling +1 (714) 765-5555 phone number 0 0 users reported that they have UNsuccessfully reached Targus International by calling +1 (714) 765-5555 phone number+1 (905) 755-8216+1 (905) 755-8216Click up if you have successfully reached Targus International by calling +1 (905) 755-8216 phone number 0 0 users reported that they have successfully reached Targus International by calling +1 (905) 755-8216 phone number Click down if you have UNsuccessfully reached Targus International by calling +1 (905) 755-8216 phone number 0 0 users reported that they have UNsuccessfully reached Targus International by calling +1 (905) 755-8216 phone numberRegional Sales
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Targus International emailslokeeffe@targus.com99%Confidence score: 99%Communicationdliao@targus.com98%Confidence score: 98%Marketingdgajardo@targus.com98%Confidence score: 98%
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Targus International address1211 N Miller St, Anaheim, California, 92806-1933, United States
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Targus International social media
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