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Hertz Car Rental / auto leaked oil all over my garage

1 United States Review updated:

I was involved in an accident in january 2006. The insurance company secured a rental for me from hertz rent a car. After a few weeks the auto leaked oil all over my garage and i had stepped in it and tracked it all through my house. I wrote a letter to hertz and told them of the 10 hours that i spent coordinating the pick up of the car and the time that it took me to rent another car. Also, in the letter, i told them i spent 6 hours on sunday cleaning up the oily mess that was all over my kitchen and garage. The people at hertz sent me a check for $90 to cover my time and cleaning supplies. What a joke. In my letter, i requested $500 for my time and effort. I live along the chesapeake bay and that was an environmental issue. They should have considered themselves lucky that - 1 - i knew better than to try to drive that car and 2 - i did not hire an environmental unit to clean up this mess. So, hertz, if i can get as many as possible to see how you operate and not rent cars from you, i will have gotten my money worth. Thank you for listening and i would appreciate you posting this complaint on your web sight.

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      12th of Nov, 2018
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  • Bd
      14th of Nov, 2018
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  • Fi
      20th of Nov, 2018
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    Hertz - rent charges
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  • Mo
      12th of Dec, 2018
    0 Votes
    Hertz - Customer Service Car Changes
    Fort Pierce
    United States

    I put in for a reservation with hertz as I always do. This Guy that was helping me was very nasty with no customer service at all. He told me he could put me in a mini van instead of the SUV I had reservation for that weekend. I ended up leaving Hertz without anything.

    Reference # 516094299
    Reservation # H8421410418

    Cherry Mckenzie

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