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HDFC Credit Card / against custmor care response

1 India Review updated:

Recently I got new credit card but after few days some illegal transactions had been occurred from my credit card threw internet on the behalf of that I have filled the changes dispute form and email to HDFC ‘custmorservices.cards@hdfcbank.com’

After filling form a id is generated that is “HBL [protected]”

I had called several times in customer care first they told me that they got the form and send to HDFC verification department. But later their statement being changed and they told me that they don’t get any thing from my side

Later they suggest me for sending the hard copy.

Now I have submit the hard copy and fax and email to them but I don’t get any positive response yet.

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Comments

  • Su
      31st of Jan, 2011
    0 Votes

    pls don't purchase it. i m having problem with IPIN activation problem.

    I don't know how to do it.

    but they guys don't hav enough time to resolve since last 3 weeks they hav thr server down..


    Sumit

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