The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

GoldCar Rental / car rental

1 Mallorca Airport, Mallorca, Spain

We rented a car from goldcar using the website doyourspain.com. We paid for rental and insurance and had all necessary documents along with a visa electron credit card with sufficient funds on it. When we arrived at goldcar desk at Mallorca airport they refused to give us the car stating that the card is not credit. Although on the card itself its stated its credit and we even called the bank that confirmed that the card is credit. After a long and unpleasant negotiations we ended up with no car and spoiled mood in the beginning of our vacation. Also their staff is very impolite and even rude with customers. The lady at the desk refused to double check the type of the card, she just turned it down without any solid basis for this.

Lz
Dec 20, 2018

Post your comment