GoldCar Rental
Reviews and Complaints

There was damage to a wheel rim which we did not photograph on taking the car and did not damage ourselves but were charged for.
Contract [protected]. Guy Allingham 04.06.25-11.06.25
This should be reversed. Checker seemed to indicate this damage was old.

Used this company through doyouspain. Paid insurance with doyouspain so that i only had to pay 1400 euros when i got to spain. 12.30 at night and no one else open and was told had to pay 4900 euros on a credit card or pay fees of 321 to include their insurance. Avoid at all costs

I'm still shaking after being aggressively verbally attacked by two members of staff at Goldcar at Terminal 2 Barcelona Airport. As well as shouting at me in Arabic, which I don't understand, they physically forced me back into the car. Horrific experience.

If your car has been checked without you its garantit that they will claim that it damage someway,and charge it for it

I rented a car with Goldcar in Barcelona, damage (scratch) was found and I was charged 271 euro's, however I never received a damage invoice which I need for my insurance claim. Contacted customer support several times without any luck. They tell me to contact via email, but I never heard back.

I was charged e150 for dropping a car back in exactly the same condition as we got it - they said there was a water stain on the back seat that was there when we got it

As I checked my creditcard today I found an extra withdrawel of 360 Euro.

I rented the car at Nice airport from 1.10 till 22.10 and delivered the car without any complains.

Goldcar referance [protected]

Tor Saltvold

This is an email I sent to Gold car:
Estimado señor Heiko muchas gracias por su respuesta, pero es totalmente fuera de lugar porque Yo no estoy contestando la calidad de la gasolina.
Yo estoy contestando que el contracto que Yo he firmado en el aeropuerto de Girona es completamente diferente a la cotización que Goldcar me ha enviado; y que ha determinado la elección de Goldcar como sociedad donde alquilar un coche.
Ninguno me ha dicho que tenía que pagar la gasolina en modo independientemente del consumo .
Yo firmé un contracto sin imaginar que su compañía cambiaria las condiciones del contrato.
No se señor Heiko si Usted es el Director General de Goldcar, creo que no, porque un director general nunca me daría una respuesta tan ofensiva como la que Usted me da.
Tengo 65 años y he hecho el CEO y lo sigo haciendo de muchas de empresas, y nunca me pasó de firmar un contrato a un cliente diferente de la oferta que había aceptado.
Creo que no usare más sus servicios, ni los recomendare a ninguno, por falta de seriedad y respecto con el cliente.
Saludos
Ing. Vezio Lucchesi

The same as fedup15, we gave the car back shining and were charged 150 Euro...

Never use Goldcar. They added 150 Euro to my credit car for no reason after the car was returned. An explanation was never given and still trying to get money back.