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FashionNova / yet to receive my order

United States

I received a mail stating my order shipped since 6th October 2017, I also tracked and got info that it is in Nigeria on the 11th of October . I've been to the post office to check since then and they are yet to receive it.
Worse still, the tracking number I was sent can't be used to track in the nigerian post office portal.
Please assist as I urgently need my order

  • Updated by Mummy yo, Oct 23, 2017

    I received a mail on 6th October stating my order had shipped. My order number is #8075452. I tracked it and got info that it's at my local post office on 11th October. I've been to the post office a gazillion times and they do not have it. The tracking number you sent me can't be used to track the exact location on the nigerian postal service portal
    It has been 3 weeks since I placed the order, what is going on ?????

Mu
Oct 23, 2017

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