FashionNova / never received items

Vernon, CA, United States Review updated:
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I purchase $243 worth of items last week on 10/19, that we're covered under 2 day shipping. Fashion nova sent me an order email confirming my order, and they processed the payment through my bank. I've never received the items. They never provide tracking information. I've emailed their customer care the past 4 days and they keep saying give them 24 hours to respond, and they haven't done so. I asked for my money back and I haven't heard a peep out of them!

  • Updated by Aaway90, Oct 25, 2018

    They provided a statement that it had been processed. Someone reached out today to tell me oh well maybe it was delievered without tracking. I asked for proof of shipment haven’t heard back. USPS, UPS, and FedEx said they have nothing being sent to me from them. And if I have 2 day shipping the expectation is 2 day shipping, false advertisement is what it is.

Oct 25, 2018
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  • Mi
      Oct 25, 2018

    Instagram says their is a 10 day processing delay right now

    0 Votes

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