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Family Dollar Stores / store manager/overall store appearance

1 Detroit, MI, United States Review updated:
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On thanksgiving of this year i visited store #10381 in detroit, the isles were blocked, and there was merchandise all over the store, when i said it was hazardous and employee, which i later found out was the manager, said it quite rude, that they were short and if i didnt like it go to another store. fast forward to today december 30, 2017, this same manager was on the register and a elder lady was looking for balloons for a baby shower, she was ringing my items up, but paused and told the other customer, * i dont know where you can get them* i dont live over here all i know is whats in family dollar. which her tone was rude, and who asked, what happened to customer service?. and i mentioned to her she should familiarize herself with the area, she said why? she dont live over here. i know the management in that particular store was stealing along with employees, thats why i stopped going, i started back because they had a new team, i guess ill start back going on tireman, to the other store its clean, and they always greet you with a smile.

Dec 30, 2017
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  • Po
      31st of Dec, 2017
    0 Votes

    It is not the employee's job to be able to refer customers to other stores. That is a ridiculous expectation.

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