Etisalat / Mobile service
I am very disappointed to write this email after trying my best to deal with you customer care Voice team.
I am etisalat mobile user my number is [protected]. Every month AED 5 is debited from my balance on account of caller tune however I do not have that service every time I am given an assurity that the service will be cancelled and I will not be charged again for the next month nut again AED 5 is debited.
I have various complaints raised but I do not get any solution it’s been 4 months now that I having this issue and I have requested for a refund for all the amount debited from my a/c.
I hope you guys are in a position to help me.
Awaiting for your response on this.
A suffering customer.
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