Etihad Airlines / no feedback / poor service
I have had no feedback on my request to Etihad Guest email. I called the number on Etihad Airlines site only to be informed that Etihad Guest department dealing with my request cannot be reach by phone and I should email them, which I have done 4 times now with no feedback / response. After 12 days of waiting for feedback I logged a complaint on Etihad Airlines website. The compliant has also delivered no response. It is unamaginable that a company such as Eithad Airlines cares so much as to firstly not attend to an urgent query and secondly not have any alternative method of contacting Etihad Guest other than email. Futhermore complaints on the site seems to mean nothing as well. I am extremely annoyed and will absolutely not use Etihad in future even if this is the only option available I will rather go by camel. At least a camel responds.
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