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Enterprise Rent A Car / car rental

1 Tallahassee, FL, United States

I recently rented a car with Enterprise, and I was very displeased with the service. I called to make a reservation and I was misqouted! I was very upset when I called Enterprise the morning before I went to the office to pick up the car, and I was going to be charged an additional fifty dollars. I called the reservation number I spoke with the supervisor who told me that there was nothiing he could do and that they would have to review the recording! And he says it was going to be a "needle in a hay stack". I was very upset with his sarcasm. I planned a last minute trip to see an ill family member. So I decided to get the car despite the price. So when I got to my destination the vehicle was infested with roaches! I had to return the car to the local airport in hopes to switch vehicles. It was an inconvience to take time to switch vehicles because of an insect problem!

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