CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #902-921

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: pick me up? ( 1 comment)

Seanimo of Seattle, US

Oct 25, 2008 5:15 pm UTC

Initial call was confirmed that they could pick me up within the hour. After an hour and a half I called them. The phone rang for atleast 15 minutes before someone picked up and was informed that it would be another two hours. So I wait. I firgure they will pick me up and I already have confirmation and all that so why call anyone else. After the two hours are up actually 2.5 hours I call them back For 45 minutes phone just rings and rings. Finally someone picks up and has no idea what I am talking about. Puts me on hold for ten minutes comes back on and says someone will be right out. When they finally get to me they tell me I don't have proper ID so I cant even rent a car from them. They should have been up front in the first place and ahouldn't have tried to do things they couldn't. They have piss poor service with piss poor attitudes. If you rent a car in west Phoenix there are alot more to choose from. save yourself some grief and do me some justice and don't use Enterprise Rental Cars, 10625 W Roosevelt Rd., Avondale AZ.

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soccerguy33

Vancouver, US

3 comments

soccerguy33 of Vancouver, US

Apr 29, 2011 7:35 pm UTC

Somehow I think you are greatly over exaggerating everything. You're telling me you called them and let the phone ring for 45 minutes? I've never heard of someone waiting past 10 rings... the phone rings on average about 15 times per minute, so you let it ring 675 times?

HA. Get out of here.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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For users of TTY devices

+1 (866) 445-8284

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Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

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