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Empire Today / never showed up, never called, never again

1 United States Review updated:
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They promised next day delivery. My wife and I took off from work to get the room ready for new carpet. Moved the furniture, un-hooked the surround sound stereo, got a friend to help move the TV and other heavy furniture ... and waited, and waited, and waited. At 4 PM we called them and were told "How about tomorrow?". When we told them that was not acceptable they told us the carpet was a special order and it would take 2 weeks. We canceled. The price was not really that great ... We shopped around and saved over $200 for the exact same carpet at Home Depot.

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  • An
      15th of Feb, 2011
    0 Votes

    The same thing happened to me. I scheduled an appointment for an estimate and they showed up or called. And, when I call the office
    to tell them no one showed up they did not seem to care, they told me to reschedule and of course I didn't.

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