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Empire Carpet / poor quality

1 CO, United States Review updated:

DO NOT DO BUSINESS WITH THESE PEOPLE! If you read their fine print on the back of any offered contract, you are required to go to a private arbitrator to settle any complaints, so forget the BBB. Instead, for you older folks, you might check your state's Attorney General's Office, which may have laws against preying upon senior citizens. Empire's square yard estimates are far more than other carpet companies, and their caprpet quality in the samples shown to most homeowners are vastly inferior. No, I don't own a competing company, but was taken for a financial ride by one of those slick salesman at Empire. There's a reason that they don't advertise in the Denver area yellow pages and don't even have a local business address except for toll-free and local phone numbers and a website.

This is the kind oc company that gives Free Enterpriose a black eye.

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Comments

  • Wi
      15th of Mar, 2010
    0 Votes

    COMPLAIN TO THE FEDERAL TRADE COMMISSION

    https://www.ftccomplaintassistant.gov/

    EMPIRE TODAY LLC and it's offshoot, Empire Carpet Company, which advertises extensively on Television, is an extremely crooked company, selling low-quality products to unsuspecting suckers at outrageous prices. Get all the facts in your case written down, including Empire's business address information and then goto the above website and submits all the facts. It's also is smart to complain to both national and local consumer magazines. Their websites have contact information.

  • Bu
      16th of Mar, 2010
    0 Votes

    Thank you for bringing your experience to our attention. We apologize for any inconvenience, and our customer service team would like to work with you to explore a resolution. Please contact us at 800-588-2300 so we can assist you.

  • Bu
      23rd of Mar, 2010
    0 Votes

    Thank you for bringing your sales experience to our attention. We apologize for any inconvenience, and our customer service team would like to work with you to explore a resolution. Please contact us at 800-588-2300 so we can assist you.

    Sincerely,
    Consumer Advocate Team
    Empire Today, LLC

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