ViFloor Canada complaints 1
ViFloor Canada - engineered wood floor
We met the representatives of this Chinese company at the flooring convention in Las Vegas. We placed and order for $27, 000 worth of engineered floor. Everything seemed to be great. The booth was good and the people seemed professional. After we sent the money for the floor everything went south. The delivery time was 4 mo the late. At last the flooring was delivered to port and on its way here. That when things really got bad. The floor came in and it was the wrong color. Not even close to what we had ordered. It has been one year since we met this company and still no resolution. It has been back and forth for the last 7 months since we received the product. Very sad to see people and companies like this ruining business deals between two countries.
The complaint has been investigated and resolved to the customer's satisfaction.
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