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Emirates Airlines / reissuing my ticket

1 United States Review updated:

I, Hussain Hirjee, passenger of emirates airline traveled last month, Jan 16th 09 from LAX to Karachi. Everything was fine, but while coming back to LAX my flight # ek 605 from Karachi to Dubai was cancelled and all the problems started. My flight was in the morning at 5.45 am, so I reached at the airport 3.00 in the morning, and there were no emirates offices open. Finally customer information desk informed us to contact emirates office in the morning, so I finally managed to go to the emirates office to reissue my ticket, they told me to contact virgin airline so I went to virgin airline office and explained them my situation, but they told me because it was emirates airline fault, you have to go back to emirates offices again. I went back to emirates office then they said to go to continental airline office so they I went to their office, but they also refused to issue the ticket. They told me to go to emirates office, this is the third time with all the transportation hassle I went back to emirates office, and try to explain the supervisor and finally I was very upset so they issued me the new ticket. Now you can imagine how much hardship and problems I went through, so kindly consider anything your management can do for me. Also, my luggage was missing at la airport, they said it was emirates airline fault. I am a regular emirates airline customer but this time I was not happy to travel with emirates airline, so kindly reply me soon what your management can consider.
Hussain Hirjee (passenger)

P.S Please email me back on the e mail address and we have send you 3 complaints before but never got a reply. Hope to get the reply soon.

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  • St
      3rd of Oct, 2014
    0 Votes

    Not sure which airline you are complaining about.
    I was on the same flight. And everything was smooth.

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