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Dubai First / illegal use of my credit card

1 Sharjah, United Arab Emirates Review updated:

This is chandan Kumar choudhary, I resigned the job and left UAE on 2nd march after the settlement of old payment and submitted closure form also on 26th Feb. On 12th march I received a message on my registered mobile number that I made a purchase of AED 6033.75 at Etc - IVR 142, Abu Dhabi. can u help me what is wrong with my card. how people can use my card illegally when I submitted closure form on 26th feb. Several times I called customer care from India number+[protected] but didn't receive any solution. plz help me

Dubai First

Mar 27, 2018
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  • Ch
      10th of Jul, 2018
    +1 Votes

    how did you solve it ? was money returned to you by bank ?

  • Fo
      6th of Sep, 2018
    0 Votes

    Hi there,

    I had thought the same, however I believe Etc - IVR 142 is actually Etisalat.

    I checked the different withdrawals with my Etisalat payment via phone and they were the same

    I hope this helped

  • Ab
      18th of Sep, 2018
    0 Votes

    You must open a dispute with the bank itself

    Which bank it is

  • Ki
      14th of Nov, 2018
    0 Votes

    Hi I have also faced same issue with my DIB Credit card today. Suddenly 4 transactions with in a span of 4 minutes early in the morning at 1.00 am deductions started happening in my credit card account. I received 4 messages of deduction worth 9000 AED.

    Message reads.. "POS Purchase of 2, 110 on Credit Card No. XXXX on ... from Etc IVR 142."

    Please help anybody has any clue in this regards.

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