Dubai First – Credit card

FIRST YEAR FREE...AGENT SCAM (Widepsread in UAE)

*****How it happens ? ******

The FAB/DF agents scam people by saying there will be no annual fee, and very smartly make customer sign T&C agreement through a mobile app. As soon you start using the card, they charge you 420 AED (including VAT) in the first month itself.

***** How DubaiFirst responds ? *****

The customer care team will immediately close your complaint, and just use lawyer language & jargons saying that you signed T&C, and should have read that. Blah blah blah, its like they have a readymade script with them to closing such issues in 2 minutes.

***** Impact of this (Losing trust in UAE Banking System) *****

This becomes a widespread scam which is being orchestrated under the umbrella of FAB (as card is issued by them), I don't know how many people might have lost their money, but it needs to be highlighted to Central Bank & DIFC of this dirty malpractice done by Dubai First. Shame on FAB not looking into this !

***** What can we do ? *****

I have created a sub reddit (https://www.reddit.com/r/dubaifirstscam/) to include members who have been affected by this widespread scam. Please also report this issue there & lets take it to DIFC, CB or Police. Together WE CAN win against them !

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