Dollar General
Reviews and Complaints

I have a complaint about the District Manager of the store in my neighborhood. He is rude and disrespectful to his employees, the employees that work at this store are friendly and hardworking. New employees are told by him that they have two days to learn everything about the store, Which is ridiculous and unrealistic, every place that I have ever worked you were given at 30 days to learn the job, and that should be the same at this store, if it's not it should be. No one can or should be expected to learn a whole store and it's workings in 2 days. The store manager has a good working relationship with her employees which makes shopping there enjoyable and relaxing, because when you see the employees getting along it makes for a good store environment for shopping. Using your position as an excuse or reason to be rude and disrespectful to those under you is just and should be unexceptable. This is that I know of the only store where the employees aren't treated with the respect that they deserve. They​ work hard and treat their customers with respect. The manager and employees at this store are friendly and hardworking and deserve to be treated accordingly. If the people in this area knew how the employees at this store were being treated by this District Manager they would be very upset and would probably shop elsewhere because the employees and manager at this store are very well liked. Using your position should never be an excuse or used to treat people with disrespect or that they are beneath you! The manager and employees at this store deserve better and should be told and shown appreciation for their hard work in making this a store a place that people enjoy shopping at. I hope that this is not how all your Dollar stores operate.

I really don't have a complaint per say, but more of an inquiry that I am hoping I can get answered. I had applied for a sales associate position at the store in Elgin Texas 2 weeks ago. Then I had put in my pre-employment paperwork last week on 4/6/2017. As of today at 3pm, I had gone up to the store to see what the hold up was on my background check getting sent into the system so that I can start working. The store manager stated that she had no idea why mine an 2 others are taking so long to go through. If I could get someone to please look into this matter and hopefully have it taken care of. I would greatly appreciate it. I really want to work for your company and I really need the job 4 weeks ago. Thank you so much.

I walked In this store this morning and was appealed. Could not get down the aisle for all the unbowed stuff in way, store dirty, only 2 employees.. When this store open we were so proud, not it is just another Dollar General. junk store. Hire more employess and give them more hours. too big a turn over in people. The checker who I talked to his over whelmed...with the condition of the store...We are a small town of mostly retired people and use this store a lot. Please clean it up, hire some good employees. give them more than 15 hours a week take care of this situation. Out side of store has to much stuff, baskets on the outside in weather. I will not shop this store again and I will make sure I inform all the citizens of Lone Oak of the deplorable conditions.

I have always entered every receipt when I shopped at Dollar General when
i could do over the phone. I do not like the new process of only 3 per month especially for the sweepstakes. I understand the $3.00 coupons being 3 per month but I feel you should be able to enter the contest every time you shop.I have been trying to enter my codes and it has been over 30 days and it still will not let me enter.

(Store number 12109; Address 1329 Getwell Rd. Memphis, TN.) I have NEVER seen mangers act the way the managers do at this store. The managers at this store DO NOT care what they say around or to their customers. They are very unprofessional. I have been in this store several times and have witnessed them cussing out loud in regular conversations with each other in front of customers. And, please don't ask them for assistance. They will tell you in a minute they don't have time, they are busy, or they don't know. I thought customers supposed to be their number one priority. I now will drive past this store and look for another store to go to because of their nasty attitudes and very poor customer service. I am sure that other customers are doing the same thing because I have heard many customers complaining about their behavior. Your company have cameras so you could watch your videos and see what your employees are doing and how they are treating your customers. Something has to be done about the way they behave in these stores.

4/9/2017 #12342. I went in your store today bad and poor customer service . you have switched managers in that store several times. The store is nasty and their customer service needs a lot of training so that reflects on you as a whole. There was a line down the aisle with one register open, young lady was talking on her personal cell phone name Nikki, One lady checking and the other lady standing in the office door doing nothing. I'm looking through your category to give a reason why I'm complaining about your store the category that you have listed should be reviewed to better fit your stores.

The Dollar General Store in Baileyton, Tn is one if the nastiest stores I have ever been in!
There is always stuff laying around in the floor and product in boxes laying in the Iles.
The employee's are rude and one night this guy checking out my order had his personal radio at the register playing profanity rap music.
A song come on he liked and he turned the voulume up and started dancing and raping.

This is the worst excuse for a store!
Someone needs to do something soon or they will continue to lose customers!
I know Me and My family will not be back!

The cashier Jonathan is very rude and disrespectful. Anytime he is asked a question or about any product he has a smart mouth rude response. Very disrespectful and unprofessional to be rude and hateful with customers. My family goes there 4-7 times a week to shop and if this is the kind of business or service that is going to be used then I will gladly go elsewhere. If he doesn't want to be there or hates his job that much then he should probably go somewhere else to work. Don't take the frustration with work out on customers who are spending their hard earned money.

I have tried useing my digital coupons today which was for the gain flings 3$ off and the 5$/25 an neither of them would come off. I would have never spent 40$ if I new this wasn't going to work nor would I even have bought the flings. I shop there all the time an I am very tired of having issues with this store. I expect something to be done about it.

Hi, y
For as long as I can remember I always go to Dollar General for my bottle Diet Pepsi in the six pack. Every week and I mean every week there is plenty of Pepsi, Mountain Dew, there left over when the diet pepsi is gone. Cant he figure out every week that people are buying more of the Diet Pepsi in the 6 pack bottles then any other pepsi product. is there anyway we can get some extra diet pepsi at that store. Please must be most of our town likes the bottles in the 6 pack. Also he seemed to have hid them last week still didn't help they run out.

On April 6, 2017 around 8:30 a.m. I went to the Dollar General at 401 W. Ehringhaus Street and when it was time for me to check out, the cashier left and went in the office. I was the only one in the store at the time and there was no one around for me to get my items checked out I had to leave my stuff and go to Family Dollar. There should always be someone up front to wait on customers. I noticed that this particular store that this cashier is always in the back somewhere. She's a Black female, skinny, with twists in her hair. If there's another employee working with her, they will go in the office in the back with her.

My name is Edna Moore (Helms). I am a former employee who worked for the company around 2006. I was working my way to train for store manager and was excited. The store in question is #9735 in Hermann, Mo. The store manager at the time was Liz. Liz at this time did not feel that the other lady that was working there was management material and decided to start me on a path for management. While I was working Liz went on a small vacation and while she was gone I was fired by the older woman working there. She was a key holder as I was and found out that I was going for a management position and fired me. I cam in to work and she told me that I did not work there. I asked her to give me Liz's # and she would not. By the time I was able to talk to Liz was when she came back from vacation and by that time the lady that fired me had already told Liz I quit. This is absolutely 100% wrong. I did not quit. I was happy and excited to possibly make a career out of my position. I have been trying to get back on with Dollar General ever since. I reapply all the time to no avail. I hear that Liz has pretty much blacklisted me so I can never be hired again and this is so unfair. I am a good work and was devastated by the firing. I hear that the only way to resolve this would for there to be witnesses to come forward and tell the same story. There will be none of that because the only people in the store that day were me and the woman who told me I no longer worked there. If Liz put down that I quit and did not want to hear what I had to say then she will also tell you no different. This apparently has happened to other people as well. This store is in desperate need of good workers and the turn around is staggering. I have now had two store managers recently try express their willingness to hire me. The current store manager is Krista Schlitt and the former was Brenda, sorry do not remember last name. They have confidence that I can perform this job and Brenda is quite aware of the former manager and her ways. I now seek to please be able to be rehired and I hold a Bachelors in Psychology now along with my MBA in Human Resources. I feel that I deserve a chance to prove myself. If you as a company never let anyone return after they have either been fired or quit how will this store ever survive. people leave this place constantly and I only live 15 minutes away. Again I plead with you to reconsider my hiring status as I was unjustly fired and then lied about. Thank you very much Edna Moore 1530 Tomahawk Trail Hermann, Mo 65041 SS# [removed]

Dollar General 916 joe frank harris prkway SE cartersville ga,

On my april 2nd 2017 I was at the dollar general in cartersville as stated above the incident should be on camera as well. i was there with my 15 year old, and 4 year old adoptive grand children. In the front of the store while my granddaughter was at the cash register checking out I went to the front of the store IN PLAIN VIEW of the everyone even the people who work there. No one would help me get a 12 pack of coke colas I went to get one frm the top and it fell and hit me in my face. i was bleeding from my nose and NO one would help me I had to run to the car to get paper towels and we left. They sat there no one came to help no one even offered to help. Though they did laugh. My wife called the dollar general when we got home and asked to speak to the manager and she said the said Mananger Ernie was not in and would not be in until today well she said because he left the store they could not and would not file any kind of report. What was he supposed to do beg for help whie he was bleeding he had to leave to get something put on his nose. THis is on camera and no one wants to do anything? Why is it? I have pictures of my nose that is attached and if you go look in your cameras you will see the humilating incident that no one wanted to help we are in america and this is unacceptable behaviour for the part of your company not wanting to help.

You can contact me via cell phone or my wife at [protected]

My daughter and I went into Salem wv dollar​general, we went to check out and the manager was on his cellphone talking to someone. We waited for a while in case it was an emergency but he was talking about going out that night. So I asked him if he could check us out.He got mad that we were ready to check out so he hung up and threw​ his phone. My daughter was behind me in line. He checked her out and threw her money to her instead of handing it to her on laying it on the register.

The store I'm complaining about is store #17238 in Abbeville Louisiana. The employee that works there is very rude. His name is Jon and he curses at the people that goes in, catches an attitude when someone sqeaks the little toy at the register when he's not there. He throws the snacks around and when we ask him a simple question he smacks his lips. He needs to be fired.

My complaint concerns store #03660 in Jasper Alabama. The staff there is
indifferent and apathetic at it's best and RUDE at it's worst. With one exception, and I don't recall her name but she is in her 30's with long dark curly hair and tattoos and she works ALL the time, the rest are awful, especially the manager! Today 04/02/17, I witnessed the manager sitting on her butt while a delivery man was waiting to deliver milk. The staff was busy with customers, and the man mentioned that the milk had to go back on the cold truck in the next 15 minutes IF he couldn't put it in store cooler. Her response was "well tell him to do whatever he wants with it!" I then left the store so I don't know the outcome. But I do know this, I live 1/2 mile from this store and shop there 3-4 times weekly. But, I will now drive the 8 miles to the next nearest store located in Boldo, Alabama!

Everytime I go in our dollar general store in my town of hazel green Alabama, there is only one register open and a line from it to the middle of the store waiting to be checked out and there will be at least two other employees standing around doing nothing or outside smoking.Its been like this every since they opened the doors.A young lady that works there was running the register one day and her boyfriend was standing there and they were talking about when he got put on house arrest for making meth, that is not something that needs to be discussed in front of a lot of customers.Its a very neat store, but something has to be done about the employees...

Went to the Dollar General on [protected] Auth# 589875
My visit for today was to purchase Clorox wipes and disinfectant spray for work. Get to the counter put all my items on the counter and notice the cashier was on the phone the whole time she was cashing me out. Got back to work and realize my can of spray is missing! I go to the car thinking maybe it fell out of the bag, no such luck! She forgot to put it in the bag, I feel if she had better people skill she would be communicating with customers instead of being on the phone. This really annoys me.
Now I am at work with out the product I so need.

Good Morning,
Last night, 3/30/2017, I had a very upsetting and embarrassing moment at the Dollar General Store #12800. While I was walking around the store I bent to look at something on one of the lowest shelves. I carry with me a travel size Kleenex since my allergies are really really bad. This fell out of my purse as I was bent down. So I picked it up and put it back in my purse and then continued to shop. When I got to the register I asked the cashier for a bag of the gain flings, she went off to grab one and I got ready to check out. The manager stepped up to the register and said, with distain in her voice: "Before we can check you out I was told you were shoving stuff in your purse." I looked at her amazed, for a minute I did not think she was talking to me. Then I managed a What? She continued to look at me angrily. I said: "Are you talking about when my Kleenex fell out of my purse and I put it back in?" I showed her the Kleenex. Ready to tell her to go through my purse since she obviously did not believe me. She simply gave me a dirty look and walked away. There was no apology and not even a nod to acknowledge that she made a mistake. I was so embarrassed and felt dirty even though I did not do anything. I had a basket full of items plus a large package of paper towels. I could not understand why someone would think I would stuff things in my purse when I was buying so much other stuff. I walked out without a word but was really upset all night and continue to be upset today. I pride myself on being a honest person. I think that they should be made aware of how the manager at this store treats people. I did nothing wrong and even showed and explained what happened but received no apology. That is the long and short of it I got no apology for my invalid accusation. I shop at Dollar General quite often I enjoy the stores but this was really bad and has really affected me.
Dollar General Market #12800, 1815 E Flamingo Road, Las Vegas, NV [protected]. 03/30/2017 at 20:55:17