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Dollar General / employees, disorganization

1 Portola, CA, United States
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The Dollar General in Portola, California has lost my business once and for all. I have been treated poorly by several employees but today tops the cake! Brenda was my checker and she was very rude, hostile and demeaning to me because I was using EBT. With the exception of 2 employees, I have never had good customer service there. The employees are rude, never smile or greet the customers and one time an employee was on her cell phone talking to someone about plans after work!!! The store is very dirty, shelves are always empty, and it is disorganized. It is really bad. Our small community needs good businesses and save us the trip to Reno to get our groceries, health and beauty items and things such as dog food and laundry soap. I spent ALOT of money at the Dollar General but I will not go into that store ever again. I also have many friends and a big family so word of mouth spreads like wild fire in this town. They have lost me as a customer for good!

Dec 30, 2017

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