Dollar General

The other day me and ex girlfriend had argument we finally broke up she is manager of store in armuchee, GA. Her name is Giovanna zamora she is trying to ban me from coming in store that I have business when I came through door she started on me! Ok also her boyfriend lives with her his name is Bobby! I'm not gone bother her or speak to her I'm not a theif! So what can I do so I can shop in store?also she is very rude to customers makes faces at them if yall will pull cameras u will know what she doing! Please help resolve this issue!

My complaint is about the Dollar General Store in Deridder Louisiana Store # 4805. This is my second time doing a complaint about this store.

For starters i normally am not the type of person who files complaints on a business and emoyee but this needs to be dealt with because this store is losing money because they are lazy and dont wanna keep products stocked, plus the manager and assistant manager should not be rude, unprofessional and straight up lie to a customer's face when I know she is lying. I go to this specific store because it is closest to my house and it used to be my favorite Dollar general store when the old workers were at the store and I never had a problem and they were all so friendly, helpful and polite. I enjoyed shopping their when they ran it but the manager quit and the other 2 became assistant managers at different times and then they got promoted to managers and got their own store and all the Great ones are not at this store anymore. Now i hate to even go there. I specifically go shopping their for redbulls daily because of the deals on the buy 3 12 0z. ones. I filed a complaint before about them not haveing the flavored ones stocked in the coolers but they were on the shelves because i always check. I let the manager know about it in the past and she blamed it on the assistant manager Tim that was there then and he wasnt stocking the coolers,like it was only his job to do and not hers to help as she is the boss.Then last week same thing i got 1 cold and 2 hot ones that were in a different spot set up in a redbull stand at the end of an aisle. As the manager checked me out i politely asked her again if they could try keeping them stocked in the cooler that i didnt see any of a certain flavor on the shelf where they always are but that i got it on the redbull stand. And her response was she didnt know where they where they put them when they are delivered. I feel like she is just making up something to justify it and lying.I politely asked her if they could keep them stocked in the cooler so they would be cold so I can drink them right away instead of having to come home put them in fridge and wait for them to get cold enough to drink. Well I worked the overnight shift last night at my job and went by the store because I wanted my redbulls this morning and was ready for a cold one. Got there at 8 am. And the manager( I forgot her name)and assistant manager Michelle was standing outside talking and smoking a cigarette already instead of starting work. I went in and checked the coolers for the ones I like in 12 oz which is the Dragon Fruit, Watermelon or Peach flavors and they had none in the cooler but had 2 of those flavors on the shelves and then they also have a redbull stand at the end of an isle close by that has some on it. So I wasn't able to buy any unfortunately and she came in and was behind the counter and I heard her mumble oh [censored]. I told her there were no cold redbulls and are on the shelves and need to stock them but she didn't respond and I kept waking. And Michelle the assistant manager was rude to me. I told her about nobody ever stocking them and she looked me in the eyes and lied to me. She said they don't stock the redbulls in the cooler that the company does when they bring them. I've cashier a few times and yes the guys who deliver Always stock the product in the coolers and the test go on the shelves and then it's the employees job to restock them when they get low or out. So yes I'm very upset with both of them and they are making the company miss out on money and losing customers because of it. After this morning I am no longer going their anymore. Corporate needs to repremend both of them and definitely should start looking for better leader/ workers.

I visited the general dollar store on 04/03/23, located 2156 White Street, York PA, I was looking for a dish soap when I took it, I dropped it and it broke, an employee went and from the first moment I had a bad attitude and I asked her if she wanted me to clean up the liquid that had fallen so she answered no because there were cameras and that was her job, I was very embarrassed, so I asked her if I had to pay for it and she said yes. that person was behind me looking at me the whole time in the aisles of the store. That person confronted me and had a very bad attitude towards me. Employees must have empathy with customers in situations like you are and not make the customer feel bad. I felt watched and misguided because I am Latina and she believed that I did not understand what she was saying to me. I paid for the broken product but you must teach your employees to treat people with kindness and empathy.

Im allergic to perfumes, unfortunately most do not know how toxic they are and how many diseases they cause. Ive never seen toilet paper that is scented and bought by mistake, the manager treated me like scum for wanting to exchange it for a non scented version, she claimed it was her policy to refuse a return with out a receipt, This is not true,. Corp rules are store credit or exchange and i wanted to exchange it. Her and the lady working there were viscously mean for no reason. Acting like i harmed them because i wanted to exchange something. It was so toxic to be near them i left the store and the paper behind, as i left they yelled at me to get my tissue, so i reminded them, im allergic, i dont want it. Its not about the money, im allergic. So i left the items there and made a report to corporate. They simply were evil, there is no reason to treat someone like this and make up fake return policies just to be rude?

I went into your store at 17 Crystal Ave Derry NH 03038 to purchase a few things that I needed. Before I entered the store there are handwritten notes hanging on the door stating that some items are ringing up for a different amount. When I checked out all three of my items rang up $1.00 more than the shelves stated (Yes, I did check the price on the shelf before I went to the front). When I hit the help button it took over 10 minutes for the manager to come up and help me. (There was only self-checkout available). When I asked if she was going to give me the price on the shelves, she said no I cannot do that. I have always shopped at Dollar General and never came across where the manager of the store could not fix the price in the register. When I asked why she told me that it was because the store just opened. The manager of your Derry NH store was very rude to me. I told her she could void the whole order. My biggest issue is the signs on the door do not state that the prices could not be corrected in the register just that they ring up incorrectly. Also, there were only about 3 other people in the store why did it take her so long to come to the front to help me out and your Manager at the store is rude.

I was in your store on Friday, March 3 on College Avenue in Factoryville. Wow, this is a 3 year old store? It started with new white floors and a feeling of quality just a few years ago and now it is disgusting to say the least. I hope the company hires a professional floor cleaner to mop and buff on a regular basis before it’s shut down. Every time I go in it looks worse 🤢

The Dollar General Market located 835 East Andrew Johnson Hwy Greeneville TN

The doors at this location has continuously had issues and you have to manually slide doors open and closed. Cannot understand why they cannot be repaired! If this is a store being rented by Dollar General then the owner of property needs to be contacted! I almost every time have to assist elderly folks to open doors. This is ridiculous! There has been times over summer months the air conditioning doesn’t work too! Come on get this repaired for your workers and customers!

I would like a call back from someone I have been getting treated Rong by my manager she  got me a raise up my job sent me nacked pitchers  told her about some stuff with me she has been treating me like crap ever sense she was told to keep me off register by district manager so I wouldn't do eny more cancel's and she put me back on register I thought it was all takn care of then I got rote up next day this is the message I got and this is the decent pic my phone number is [protected]

The person calling from this store down in Longview, Arkansas is a fake person working there trying to scam people for money there the telephone number is [protected] he's telling person he works there in the daytime and using the phone to call many others about some bill they need to paid and he does work for the company that service the area where I live today I want this stop calling, thank you.

01/03/2023

I went to work early as normal. I was asked by the second in command if I had my keys, and I said yes and tossed them on the counter. Then she told me I was taken off the schedule and I asked why. She said it was because of the company I was keeping and associated with and I said what. And she replied with some of them were questionable. So I walked away about 10 feet, waited 10 seconds to calm down and then turned around, said okay and walked out of the store

2-2-2023, Jane Lew, WV store is in terrible shape. It has been going downhill the last 2 years.
Shelves are bare, junk in the isles that you cannot push a cart through. It is dirty and the staff is hateful. Where is the regional manager? Are they not visiting stores and keeping them in shape?
The whole community is complaining about this one and something need to be done.

I was buying several items at the walker store today. They had these 2 lanterns one inside of the other. I had only noticed I price tag. The lady at the counter said well you do know that one of these is $12 and the other is $20. I said I didn’t care just ring it up. She said I can’t just “ring it up” because you want both for one price. My intent was to ring it u I was buying both. She said she needed a tag to ring it up so I headed to the area to get another one that hopefully had two. She kept yelling Mam mam. I came back and her & the other lady were talking about me the entire time I was being rung up. She was totally rude and one of the worst employees I have seen yet in your store. I will no longer shop at dollar general in walker any longer. Horrible dirty store isles packed with carts can barely get around. Today was the final straw. I spent $75 just to be ridiculed and talked about in front of other customers. Walker has a very bad reputation in their store and it has now claimed another shopper who will no longer shop there.