Direct TV / erroneous and untimely billing
After I terminated I had a credit coming and they never sent it. Then 3 months later used 1/2 the credit for PPV billings from almost a year before which I had never ordered. Spent almost 1 hour on phone w/ 2 reps who semi-politelely pretended to "research " my complaint and then told me " no disputes can be resolved after the service is terminated. Suggesting that if I resumed the service something might be "done".
What a way to do business - even if the charges ($26) were appropriate the fact they were trying to collect them almost a year later.
The statement also says "Payment enclosed" and of course , it was not !
I will certainly join in w/ anyone who wishes to persue this thin further.
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