SUBMIT A COMPLAINT

Direct TV / adult sex toy infomercials

United States Review updated:

I have Direct TV. I signed up for online controls of the account. Under parental controls I pushed the option for no adult content. Unfortunly, they carry a number of adult informercial channels that sell adult sex toys. Even though I set up the option of having no adult content on Direct TV, that does not carry over to the ADULT SEX TOY INFOMERCIAL CHANNELS. My nine year old little girl, was going over the online guide saw a channel for "toys" and started to watch it. I was not prepared to address adult issues like "sex toys" with my child and had believed by selecting Direct TV hide adult content that all was okay... now we are headed for an appointment with a child counselor the help explain. It makes me sick I was paying 65/month for a service that has corrupted my little girls mind.

Sa
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Comments

  • Ch
      30th of Mar, 2012

    I'm pretty sure from the sounds of you, that you are a bible beater corrupting her mind. And adult content is x rated and above, you should set channel locks or make favorite lists. Dtv has no control what comes on regular stations. I would take that up with the station carrying the infomercials.

    0 Votes
  • Sa
      30th of Mar, 2012

    By the way... if you think "regular" stations carry adult sex toy commercials then you are even more concerning than I had originally suggested. Your childhood must have been a pretty horrible one if the channels you grew up watching carried sex toy infomercials thinking this was normal. Really, it is adult subject matter. We don't watch much television, most of our kids time is spent outside, water and snow skiing, surfing, biking ... the list goes on. The only time our kids want to watch TV is when the weather is so crappy they can't play outside. Even then they will usually opt for a good book. You are truly messed up and my heart goes out to you...

    -1 Votes
  • Ro
      10th of Apr, 2012

    You're going to a child councelor? Seriously? Hey don't get me wrong, Direct TV has zero ethics, they lie, they completly suck, ...they are a monster. But you are so out of touch with the real world that you are making a problem out of something that you should have been able to handle and turning it into a serious problem that will have your child messed up for years. Your child doesn't need counciling, but you obviously do.

    Pull yourself up by your boot straps and deal with it

    +2 Votes
  • Ch
      10th of Apr, 2012

    And back to he original point. Not a direct tv problem. And yes "regular" everyday stations like usa network and spike tv have adult infommercials. Sex sells. And nothing is morally wrong with toys and the language they use or even stuff to help lovelives in all mariages. You want to complain, then complain, again, to the networks themselves. They control all programming. Go to your church and get all the mentally disturbed brain washed idiots to complain as well. They might change it. But dtv has no claim to this at all... this is not their responsibility.

    0 Votes
  • Sa
      11th of Apr, 2012

    FYI since my complaint to Direct TV the Head of the Consumer Advocate Dept has called 3 times. Apparently, parental controls were not functioning in the area where our vacation home is and where we have Direct TV. They were very apologetic and offered refund, free service. . According to Direct TV, all my parental controls were properly set up by us. This I was told was a Direct TV system failure.

    My 8 yr old kid was traumatized by the 2 young women holding up the glass blown dildo explaining in detail all the ways you can use it. She is freaked out so why wouldn't I take her to a therapist in order to help discuss something she is upset over seeing and having a hard time talking about? This is my one kid that still doesn't want to know the details regarding reproduction and sex. I want my kids to grow up feeling good about their bodies and their sexuality. Each child needs information at different times, emotionally, intellectually, physically they are all different. Each child deserves his/her development to be respected. Direct TV had no right to allow exposure of this nature when parental controls had been set up. Comcast controls prevent the sex infomercials from available viewing. Comcast controls also prevent ordering porn without a code entry. I have no problem with sex, sex toys, porn. Whatever a couple decide is good for them is good for them. But what is good for a adult does not mean it is good for an 8 year old child. Would you please get off your "bible beater, attender of church filled with mentally disturbed brain washed idiots" I am Jewish but have never been to temple (the equivalent of church). One of my kids has goes to a Christian Church, I believe each person should decide on their own what faith, church, or spiritual life they desire. It isn't a parents role to choose what church a child will attend. I also do not believe that "faith" is something that you can impart to anyone else. You either believe and have faith or you don't. it is an individual journey that each decides on his/her own. But I don't go to church, temple or any religious place so just get off that one. I never said anything about the morality of sex toys or language used to describe them. Neither did I make any moral judgement about pornography. I think whatever 2 consenting adults want to do together is great... wonderful...one of the great things about being an adult... great fun amazing sex that hopefully, just keeps getting better. The more toys or whatever that helps keep the fire burning strong the better.
    My issue: I set up parental controls on Direct TV just like I did on Comcast. The controls worked on Comcast but failed on Direct TV. The result of Direct TVs system failure caused trauma to my child she now associates a p**** with the glass blown d**** and is afraid of growing up and getting married because she thinks she will have to do those "things" they talked about on the TV. This is the end of the story and my comments on this subject... Direct TV is responsible. They advertised parental controls yet failed to maintain their systems. . . Do you get it yet?????? Chad, please don't actually respond. I hope you get it. If not then you don't have the mental capacity to do so, I am finished have much more important thinks to do with my time.

    0 Votes
  • Sa
      15th of Apr, 2012

    Looks like Chad and Rowdy Guns don't like to hear the truth... Would rather get their frustrations out by attacking valid complaints on the board...

    -2 Votes
  • Ro
      3rd of May, 2012

    Sara, if you had a valid complaint, it would merit more of a response. You obviously think a lot of yourself, and as long winded as you are, its apparant that you really don't have much of anything important to do at all. Pull your head out of the sand...seriously

    0 Votes
  • Ch
      20th of Jul, 2012

    hey, just looked back on this, and thought I would start with this. I agree with Rowdy. They told you that to shut you up. You are still nuts. Besides, still on parents shoulders to monitor their kids.

    -2 Votes
  • Ch
      15th of Aug, 2012

    Yay. The crazy cat lady is done, and her child must be done with the counseling and back muelling at the church playground... you know how those cults don't like their young feeling diferent...

    -2 Votes
  • Di
      28th of Aug, 2012

    We at Direct TV have no control over the ratings of shows and or channels. The ratings are set by The Motion Picture Association of America. The receiver will only block shows that are regulated by the MPAA. If you look at any infomercial on your guide you will notice that they do not have a rating and are not regulated. The only way to prevent these is to open the parental controls, select Ratings, go to the Other tab, and deselect "Allow No Rating/ None". This will block other TV shows and movies that are not regulated as well as infomercials.

    -1 Votes
  • Ch
      31st of Aug, 2012

    Finally, someone says something of importance. This is the entire point of my belittling.

    -1 Votes
  • Am
      18th of Aug, 2018

    I can’t believe this has been going on for this many years! We are cancelling directv ASAP. I am appalled that a channel like this is on mainstream cable. We have blocked the channel but it doesn’t block out the words “sex toys”. Children don’t need to know about sex toys.

    0 Votes
  • Ma
      26th of Jan, 2019

    It's not DirectTV, it's the channel that plays the infomercial. Just this morning there was a "Sex Toys 50% Off" infomercial on a regular cable channel, not an adult one at 6am (can't remember what channel). Just not right! A child could very easily stumble upon it. Have to complain to the station, not the service provider.

    0 Votes

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