Dillard's / clinique

Sanford, FL, United States Review updated:

To Whom it may concern,

I have purchased Clinique products for several years. A promotion came in the mail that if youmake three purchases and the card is stamped or punched coinciding with each purchase, you then get a moisture surge for free.

Today, I traveled to the Dillard's Seminole Towne Center (closest to my home) to make a purchase and then have my card stamped or punched the third time therefore, I would get my free moisture surge.

This did not happen. Basically they would not accept the second stamp/ punch and told me if I purchased something today, they would have the second one stamped again.

I took my card and did not make the purchase. I can print all my statements to prove three purchases but will not be going back to this location. This was unacceptable and why I shop online most of the time. Customer service was horrible.

Nov 19, 2017
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  •   Nov 19, 2017

    So, did you not get the card stamped all three times? No stamp means no purchase.

    0 Votes
  • Po
      Nov 20, 2017

    Did you confirm that there are not any excluded products for the promotion?

    0 Votes

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