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Dillard's

Dillard's review: mistreatment of employees 101

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Author of the review
12:00 am EST
Review updated:
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I am one of your older customers as are many of my other friends who like to shop at Dillards, but find it difficult to locate a place in convenient locations to sit for a few minutes to "regenerate" and continue our shopping. Many of my dollars have been spent though the years at your store in Longmont. Colorado and that is one of our pet peeves that would help us remain true to the department store and not BIG BOX horrors of the younger generation. Another PLUS would be small attractive shopping carts to aid us in traveling from one department to another without having to run back and forth to the parking lot to unload merchandise as we proceed through the different departments.

Although I use your credit card often I also frequently pay cash or use my airline miles card to pay for items I purchase. Just Remember us "old timers " often have more disposable income than do the younger generation! Thanks for your consideration, and for asking for complaints from LOYAL customers.

Marilyn Palmer
[protected]@ of your sales staff are very pleasant and helpful which is greatly appreciated...

101 comments
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CHRISTINE BAGHERI
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May 21, 2008 11:33 am EDT

I too worked for Dillard stores 11 years ago and just in the past 6 mo. I found them bad enough before but now is just rediclous. We were treated like theives even be fore it was justified. Everything was under lock and key and for what reason I dont know, there was nothing but visual in those stockrooms. If they thought I was a thief, why was I hired in the first place.
And for the managment, well lets just say they all could go to school to learn how to treat another human being. I had to work New Years Day and greeted the OPs Mgr. in the morning and told her Happy New Year and the reply was YA THANKS. I have been in retail for over 30 years and have never been treated like I have been at this company.
As for the CREDITS well it is sad that your job depends on this, for in this economy we live in alot of folks can't put food on the table and gas in their cars, so who the HELL would want a credit at 24% . we were always to blame if people were not shopping and our wages were affected because of a poor economy. WHAT A JOKE.
All I can say is at this point all KARMA comes around sooner or later, I have already seen evidence of it.
God bless all of you who have stayed and endured.I only lasted 6 mo.
Someone needs to get a suit started, I would be glad to lend my voice.
GOOD LUCK

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DJ Sarver
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Apr 10, 2008 6:47 pm EDT

Not a big fan of Dillard's; I started working there last year when I decided to take a semester off. My manager is really awesome though, and I'm glad I work for her because all of the other department managers are ### for the most part. That goes for the other employers/employees as well. And I hate having to open credits (we don't have to go in on Sundays though and write essays if we don't open one a week, I would have quit by now if that were the case) even though our goal is one a month and I've only opened one since I've been there haha. And I'll probably never work in another position where I have to meet a gay-### quota. They're usually too high and it's not good especially with the economy being in the shape it's in now. Although I can't really complain because my manager gives me special hours because I like doing the work noone else likes to do (i.e. putting stock up, general cleaning, etc.) so last review I didn't get a pay cut :-) All I can say is, I can't wait until Fall semester!

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Marie Louise Coney
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Mar 01, 2008 10:17 pm EST

March 2, 2008

Hi,
I just emailed Dillard. I also think that the $2,500 shopping spree is a fraud that Dilard is adversting. I tried to submit the online entry form and it stated that "the url you requested no longer exists," therefore, I couldn't submit my entry. How can such a large department store like Dillard mislead customers.

Displeased,
Marie Coney--Georgia

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Felecia King
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Feb 28, 2008 7:01 am EST

Where oh where is the site to register for the shopping spree?

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Sarah
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Feb 19, 2008 12:34 am EST

Oh and one other thing, no it's absolutely no fair at ALL for Dillards to cut your pay simply because you don't sell enough because your sales quota is so f***king high that you can't possibly reach it some days, and so if you aren't making sales (which is in no way your fault if you don't meet it. People take their merchandise to all departments of the store regardless if it was stuff from your department or not) they will cut your pay and eventually fire you. Some girls got fired after their pay being cut back so low because of sales, and because of something that happened that wasn't their fault but the HEAD MANAGER was over there, YELLING at them calling them lazy and saying they don't work, then he fired them. Tell me, do you think this is right? I don't think so! what kind of company is this?! One word of advice... NEVER EVER work for Dillard's... even though they pay high (which they do because they loose so many employees) they are the worst place I have ever worked... and I've worked several jobs over the years...

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Sarah
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Feb 19, 2008 12:25 am EST

I totally agree with you! Though at my Dillard's in Tyler, TX they make you come to a one hour class to do some stupid f*&#king ### like writing out ways to seduce people into getting the crappy Dillard's credit cards. I have 2 no shows because the first one I was scheduled to come to, I had been in Houston for 2 days and wasn't going to be back for another 2. I couldn't call in because they won't let you! The second time I had to bring my fiance to work and it was in the middle of the time I had to be there... Plus you have to work JUST UNDER 7 hours on Sunday with no lunch... Texas laws are you have to take at least a 30 minute lunch after 7 hours. They make sure they work you just under.

When I threatened to quit, 2 managers pulled me upstairs and started drilling me with questions on why I was wanting to quit and I told them I hate the sales floor and hate the stupid credit cards. 85% of the dillard's shoppers already HAVE the card, 10% don't want it, 2% don't believe in cards, and the 3% that's left, they're split up between the hundreds of employees all trying to get their cards in for the month so they don't have to suffer the credit 101 class! I should've asked for more pay if they wanted me to stay, but I also couldn't risk getting fired because I just moved into an apartment with my fiance. We can't afford to lose everything with being reduced to one income instead of two. I HATE DILLARD'S!

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sallie Worsnop
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Jan 23, 2008 7:12 pm EST

I do have a question for employees of Dillards. Do you think it's fair for the company to cut your pay if the store does not have the revinue? In other words , this is a new store, two years old in Feb 2008 . Dillards has cut the pay of many good employees, that have been with from the start of the store. Is that fair?

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Rantonio Bonderas
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Dec 24, 2007 1:04 am EST

I completley agree with Mr Graves. I truly thought that Dillards would have oomph to stand as they should.

The public gets dissapointed every day, now Dillards has jumped on the band wagon and is raising a rucus not soon to be silenced.

Shame on you Dillards.

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julia anne sheridan
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Oct 14, 2007 1:35 pm EDT

I tried to get to the shopping spree contest and did not have any luck. Tried a few times.

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M. Eischen
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Jul 11, 2007 5:04 pm EDT

Can't make this work & am VERY annoyed.

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Jacqulyn E. Ivory
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Jul 01, 2007 10:53 am EDT

My receipt state to register by 9/2/07. 02410410043029xxxx

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Imelda Davis
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Jun 25, 2007 1:40 pm EDT

Could not register for the $2,500 shopping spree printed on receipt from Dillard's. I made purchases on 6/23/07 at Dillard's at South Park, Charlotte, NC.

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Theron Graves
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Jun 06, 2007 7:25 pm EDT

OK -- I registered for this shopping spree. I believed in my heart that I was absolutely going to win this spree. I don't have the kind of money it takes to support a family of six and give them the things they want to be "like the other kids". My daughter is going into her Junior Year in High School this fall and I was sooooooo hopeful and convinced that this would be the spree to allow me to support her needs and build up her self esteem. My oldest son is getting married -- I just knewwwww that this would allow me to give him and his fiance' nice gifts -- after reading all the negative comments I am soooooooo ashamed I fell for this -- I just know Dillard's is a better agency than this. What is going on -- I just don't want to really believe this was a hoax.

Thanks and don't disappoint the public here.

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Ms. Lee Ann Porter
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May 21, 2007 2:08 am EDT

The web site www.dillards.com/shoppingspree does not give you Dillard's!

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TIFFANY JACKSON
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May 18, 2007 6:38 am EDT

I have alot of receipt from dillards but can not get online to register it not going thought can some one help

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Gregory Allen Gieger
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May 07, 2007 1:50 pm EDT

I totally agree with you on this issue bur you have to understand that the various complaints regarding mistreatment of employees goes all the way back to when Dillard's was started.

In todays market place Dillard's is stuck in the 50's and 60's when it comes to dealing with employees. For instance, if you miss a day of work due to illness you must bring a note from your doctor. This practice is nothing more than harassment.

I have worked for several large corporations such as Black and Decker, Johnson & Johnson, and J.C. Penny and not any of these companies required a note from my doctor in fact this practice is borderline with the federal HIPPA statute which basically states that your medical records are private and you do not have to share them with anyone. All we need is for several employees to band together and file a federal lawsuit against Dillard's to put a stop to this practice.

If this happened, Dillard's could be fined thousands and also be made to pay financial settlements to those they have broken the law against.

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Janice Benes
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Mar 18, 2007 9:59 am EDT

Offer written on the bottom of my receipt 3/17/07. I've spent a lot of time trying to find the advertised offer. Should not be printed on receipt if offer is not longer available.

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Judith R. Willis
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Feb 08, 2007 9:02 am EST

I tried to register for a shopping spree as advertised on my purchase receipt but no site exists for this.

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Phil Ellis
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Feb 01, 2007 12:10 am EST

I also can not find information on $2,500.00 shopping spree. I would thing this would breaking the law?

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MARY FRANCES NORRIS
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Jan 11, 2007 3:32 am EST

I just spent $80.11 at dillards in Lubbock Texas. My ticket says to register on line for $2500. Shopping spree, but i was not able to register and the website seems to be a fake.