David's Bridal / Uncalled for rudeness!
I was informed this week by my husband that we were attending the Navy Ball in less than a month, and I would need a formal ball gown. After exhausting several other options, I called David's for an appointment, and to ensure I wasn't wasting my time, asked if they had any plus-sized dresses in stock. The woman actually replied, quite snottily (as if she were disappointed an overweight person would DARE to shop there) "Oh. I think we have a white one. And maybe a pink one." OK, whatever, I just need a dress ASAP. I showed up promptly at 3 for my appointment, and a woman found four or five dresses for me to try on. She was somewhat helpful, but after she left me in the dressing room, I *never* saw her again. I found one I liked, and wandered around the store looking for help. I saw one saleswoman, but I couldn't pry her away from the lovely young bride she was helping. I browsed and tried on the dresses again. I wandered around *in* the dress. Finally a woman asked me if I was doing ok, and I told her "no." She helped me find three jackets to try on, (only because the bride she was helping was in the dressing room right then) and when I gave up on that, she rang me up. I would have *much* rather shopped and bought online, but for some reason, David's doesn't do that. Suffice it to say, don't believe what they say about the "David's Difference" or whatever their slogan is. I wanted to write to a manager or customer service, but of course, there is no information on the website regarding comments or complaints.
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