SUBMIT A COMPLAINT

Dan Murphy'sdoveton melbourne

Review updated:

I went into the store with my 23 y/o friend (I am 28) and tried to by 2 bottles of champagne. The customer service assistant (Ketan) refused to sell me the champagne because my friend did not bring his wallet. Absolutely ridiculous. I showed him my ID and he said he couldn't sell it to me because if my friend was underage and drank it then it would be a problem. Aside from the fact that my friend is 23, what difference does it make?! I could bring my child into the store with me, would they then refuse me service because they thought I would give it to my child? Also it was 2 bottles of champagne to take to a friends place.. not a carton or anything. Very disappointed. I will be sharing on social media and encouraging friends to shop elsewhere. Dan Murphys has certainly lost my custom.

Fl
May 04, 2017
Sort by: UpDate | Rating

Comments

  • Be
      May 10, 2017

    That is a matter of legislation. If someone appears between the ages of 18 and 25. A liquor retailer may request identification. If identification isn't produced then the liquor retailer may refuse service to that person or their party.

    +1 Votes

Post your comment