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Dairy Queen / raw hamburger

1 Canada Review updated:

Today i stopped at dairyqueen restaurant at the willowbrook mall location. It took about 15 minutes to get our meal and on the second bite of my ultimate burger i noticed that the meat was badly undercooked. I returned the burger and asked for a refund. They reluctantly refunded my money with a simple "sorry". They didn't bother to offer me another product to replace the under cooked one. I returned to my seat to finish my pop and fries when the couple sitting near us also noticed their burger was under cooked. This is a dangerous practice for a restaurant to continue doing especially with ground beef. I tried to find a contact number on dairy queen's web site but had no success finding one. What do they have to hide?

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