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City Furniture / credit due on my account magically disappears

1 Sunrise, FL, United States
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So The day before I am supposed to receive Delivery of my Furniture from City Furniture, I receive a call stating that they only have half my couch because it has been discontinued...After several phone calls and hours on the phone i finally am able to get someone that finds me a floor sample couch from a local Miami Store that can be delivered by the next day. I agree to take the floor demo couch, with the understanding that I would be credited back the difference in the price of a New Couch vs a floor sample total was about $300 dollars, plus the Manager that was helping us asked me to pay for the Local Delivery Truck cash and he would credit me back the $80 delivery fee as well...Over a month passes and I call back because the credit is not reflected on my finance account or credited back to my credit card as of yet, and magically there are no notes on my account regarding this credit due me...I will get an attorney, I spent over 4K with them never again !!! City Furniture CEO, what is going on?? This is total fraud

Ch
Aug 29, 2017

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