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City Furniture

Posted: Aug 29, 2017 by    

credit due on my account magically disappears

Complaint Rating:  0 % with 1 votes
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So The day before I am supposed to receive Delivery of my Furniture from City Furniture, I receive a call stating that they only have half my couch because it has been discontinued...After several phone calls and hours on the phone i finally am able to get someone that finds me a floor sample couch from a local Miami Store that can be delivered by the next day. I agree to take the floor demo couch, with the understanding that I would be credited back the difference in the price of a New Couch vs a floor sample total was about $300 dollars, plus the Manager that was helping us asked me to pay for the Local Delivery Truck cash and he would credit me back the $80 delivery fee as well...Over a month passes and I call back because the credit is not reflected on my finance account or credited back to my credit card as of yet, and magically there are no notes on my account regarding this credit due me...I will get an attorney, I spent over 4K with them never again !!! City Furniture CEO, what is going on?? This is total fraud
Complaint comments Comments (0) Complaint country United States Complaint category Furniture

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City Furniture Logo City Furniture
Customer Care Service
6701 N. Hiatus Road
Tamarac
Florida
United States - 33321
+1 954 597 2200
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