The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Chase Bank / decreased credit limit during the month then charged over the limit fee!

1 United States Review updated:

Noticed credit card was not working, went online to see if there was something wrong. I noticed the credit limit had been almost cut in half. Then I noticed I was over the limit and they were charging me an over the limit fee!!! I have never been late over my limit and pay my balance in full every month. I called chase and the horrible customer service just kept saying it is "ligitamate business practices." They were rediculous talked with three different people and the READ me the same lines. Could not understand how they can opt to change the credit limit mid-billing cycle and then charge an over the credit limit when I had not been informed of the credit limit change. They told me I would receive a notice in about 7-10 business days. I have 2 cards with them and I refuse to use them now.

Sort by: UpDate | Rating


  • Al
      18th of Aug, 2009
    0 Votes

    Chase did same to me. No matter how aggressively I pay off credit card they lower limit which keeps credit maxed and kills beacon score

Post your comment