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Celcom Broadband / can any body help

1 Malaysia Review updated:

i new in computer firm, my customer wanted to apply broadband, so i introduced celcom and he keeps complaining what damn slow and he called me every midnight to complaine about he can't even access to internet, slow or always disconnect. he asks me to pay back. i already complained to celcom but they can't do anything. who can help me pls .

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  • Wi
      13th of Sep, 2009
    0 Votes

    Every celcom 3g user having problem, can't change they fact they don't really taking care of their customer, that's why in their website there no such thing CUSTOMER SERVICE/CUSTOMER CARE option where customer can deal directly with them online.

    They know user don't have other choice, celcom price is cheaper, size limit is larger.

  • Ja
      20th of Jan, 2010
    0 Votes - Chew Su Fong VP Customer Service

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