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Carnival Cruise Lines / freedom-mediterranean cruise june 27/08

1 3655 NW 87 Avenue, Miami Gardens, FL, United States Review updated:
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We booked with Carnival because their brochure (confirmed by our travel agent) promised shore excursions for 14-17 yr. old teens as part of their "O2" club. We have a 16 yr. old who doesn't want to spend his days visiting museums with his parents. NO shoe excursions materialized and we complained complaint to the Purser and requested to speak to the Teen Director ; he never contacted us. We changed our shore plans to accomodate or reluctant son. He was very unhappy. This was a material misrepresentation made in writing by Carnival.
Our room on Freedom, #1367, was directly over a service hatch and we were interrupted by constant banging. Luggage, garbage were off/on loaded at each port. On our last night, we were wakened at 4:44 am by 30 minutes of metallic ratcheting as we came into port. So much for arriving "rested". This cabin should not have been rented without full disclosure of these problems and then, only at a discount.
Carnival offered a "low brow" cruise experience. The food was unexciting and my wife passed on dinner rather than eat their gorp. For several nights the Cruise Director campaigned for tips for the staff and Maitre D'. It was tawdry.

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  • Ra
      31st of Oct, 2008

    sorry to hear that but crew doest work for free, carnival doest pay them well, you can imagen that crew how works in the dinner room and Bar they get 250 dollares per months, what you will do with that money a month, that is the reason those crew always have to smile, even when they dont want, that why Carnival and other they are getting more ships every year. All some crew that comes from very poor places and with that money can do something in their countries, but what they get in return, is 80 percent they broke the families, husband & wife cheat each other until they broke totally the families and Kids have to have the worse part of thier lives. sorry to mention that because I am one of them.

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  • Th
      25th of Jan, 2009

    Raulito I fully agree with you. I used to work there for 8 months and NEVER again!!! Americans they never appreciate work which crew have to do. I know pax have to pay for cruise but they have first and last! and never appreciate.

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