Captain D's / food not received and bad customer service
I ordered 3 seafood feast for a family get together and was quoted a price 3 times on the phone when I picked it up I was overcharged. When I questioned the price the girl simply said "that was without tax" and shut the window in my face. I took the food to the get together and it was missing 6 orders of fries. I called the local store and they offered no resolution other than you can come and pick up the six orders of fries now (what am I going to do with them?). I have emaiedl captain d's numerous times (all ignored) and only received one response which was one line that stated "you have already received a refund" (which I have not)not a sorry for the inconvenience or at least offer a refund of the fries I did not receive. I will never eat at one of their restaurants again. Their workers and managers are incompetent and the customer service is non existent.
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