Plan change problem
I have the internet connection of data one "plan home-500". I Apply to change my plane to home 900+ and activate my 2 email address, I am also deposit the required deposit. Rcpt no is 2 month go. My plan not change yet. I contact every person by phone, there is no result!
Delay in BSNL new connection
I had applied for new connection in Marathalli was discarded first saying reference BSNL phone number not present in the application form... later reference phone number of my neighbor was provided and then application for new connection was accepted. and we were told in 20 days we will get the new connection. Now 1 month got over we have not got new connection yet. The person who is responsible for inquiries related to the connection never picks up the calls. Very bad service!
Yes. I agree with your complaint. After all, the BSNL staff are government servants. Hope you know the attitude of government staff and their behavior. We need to spend our whole life if we talk about them.
You can register your complaint in TRAI website. Just check the website. And also you can file a case against them in consumer court and claim.
All the best.
Most dissatisfied customer!
Re: BSNL My name is [edited]. I had applied for a transfer of BSNL landline from Mysore to Bangalore 6 months back. I haven’t got the connection till now. I have been contacting the field officer Mr. Sridhar for the first 2 months. After getting bad response from him, I also wrote a complaint to Mr. S.G.Kulkarni, who is the Commercial Officer for our area...
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Bharat Sanchar Nigam [BSNL] emailscmdbsnl@bsnl.co.in100%Confidence score: 100%Support
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Bharat Sanchar Nigam [BSNL] headquartersHarish Chandra Mathur Lane, Janpath, New Delhi, 110001, India
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I have registered for a DataOne Connection on Jan 23rd 2007 and was told that my connection will be available in two months. Now it is more than three months I have not yet received any connection. None is even answering the queries. I contacted the BSNL office many times in my area and the response is unsatisfactory.
Respected sir I am not getting proper network on District-kushinagar on padrauna so sir do something and my home is near 5 km away from padrauna I am not getting network there. i am aspect you will do something as soon as.
I applied for broadband Internet Connection in Feb'2007, I was informed by BSNL officials on phone that work order for providing me the facility was issued on 10.08.2007. After wards again I got calls that the same will be provided soon, but till today I am still waiting. I require the facility at the earliest as I am dealing with very important public service duties like Cyclones, floods and other weather events. Kindly do the needful to provide me the facility immediately. An intimation about exact date of providing the facility may given to me.
G. SUDHAKAR RAO (Phone: [protected])
Director
India Meteorological Department, Hyderabad
(Mob No.[protected])
I am a BSNL consumer for 4 years, I was using Pre-paid facility till 03rd July 07 and given an application to BSNL (Pathankot) with all documents required on the same date for converting my facility to Post-paid. Till now, my number is not got activated and am facing lot of problem. I had given complaint on 16th July 07 regarding my problem (To G.M.T(D), Pathankot, Compl no.593 dtd 16th July 07) but there is no improvement. From 15th July 07 am daily visiting BSNL office, Pathankot to find out the progress for my application but on the First day they replied that, the JTO who is dealing is not available. He can only do that job, and he is only know about the file whereabouts. Second day, the JTO dealing with that file has came and replied that your mail has sent to Chandigarh (BSNL), they are not doing the things in which they have to do.Third day, he has told that ‘Aaj thera kaam hojayega’ but till now that is 19th July 07 my job has not done. Where should I go to report this matter. Getting activated my no. has become my primary job since 15th July 07, am simply wasting my time and exhausting my bike fuel but the service which has to be provided by the BSNL (Pathankot) is not yet. It is already 14 days from the date of submitting my application. Other Cellular Services provider like Airtel, Hutch etc. Doing the same job with in 04 days from the date of submitting an application. As a biggest cellular services provider in India BSNL is not able to attend the problems of customers in time, it makes them irritating and leave the option to choose other services. It not only with me, so many customers coming with same problem time and again like their outgoing is barred. Customers are coming to office and confirming why it is happened, employee replays that they have not submitted their proof but practically customer is submitted his proof 4times,whenever he is coming employees replaying that it will not happen next time. This is the condition of BSNL, Pathankot. There is a lag in management activities because of that reason complaints of customers are not attended in time. If this is the condition of BSNL, Pathankot customers will definitely choose the other option as if the BSNL network is weak in this area.
I hope higher authorities will do interfere and make the BSNL, Pathankot to attend complaints of customers timely.
Yours Sincerely
G Shashidar
We are using BSNL Landline Connection since 1996-97, all the time we received the original bill via Post Office. But last 1 year we can not get any original bill from the BSNL. Our address is same as the connection was established.
Best regards,
Nilima Chowdhury.
Phone No.:-[protected]
Exchange : Barasat
BSNL Consumer No : [protected]
Telephone No : 080-[protected]
Balanced deposit amount is not yet received after transfered phone.
I have taken land line connection from Kasia exchange (Distt-Kushinagar-U.P). It has been dead since 4-5 months. I have complaint several times in exchange office as well SDO Kushinagar. But he did not show interest regarding this problem. What should i do regarding this problem. I am paying every month bill. My land line number is [protected].
Very very poor service!
Sub: Disappointed with the BSNL for not shifting my Land Line even after 6 months
I had BSNL Land Line connection at Basaveshwarnagar with the following number: 080-[protected],
under my name Thippeswamy U.G at the following address #20/1, 3rd Main, Meenakshinagar, Basaveshwarnagar, Bangalore - 560079
I've been using BSNL Land Line since 2003. I shifted my house from Basaveshwarnagar to Kodigehalli (Near Sahakarnagar), I requested to also shift my BSNL Land Line some time in the month of October 2006 & submitted shifting application in the Magdi Road telephone exchange.
I started running around Sahakarnagar Customer Service to inquire about my connection,
after several weeks they found out that by mistake OB was issued to Sahakarnagar which comes under
Vidhyaranyapura telephone exchange.
Then I started running around Vidhyaranyapura Telephone Exchange O/BNo. : [protected] - 6/12/2006
They said that they don't have port to give the connection yet near (#143, 11th 'B' Cross, Virupakshapura, Near Kodigehalli Railway Gate, Bangalore - 560097), when my neighbour has BSNL Land Line connection. They insisted me to go for WLL for time being, inspite of not interested I opted for the same, but even after 4 month I have not yet received any intimation nor any update on the same.
Its really been unfortunate that BSNL is not able to provide connection even after 7 months.
I have requested for disconnection that also they are not able to do.
Very poor service!
With utmost disappointment I'm sending this mail, not sure whether the complaint will be addressed or not.
This is the mail for complaint about the issue of connection delay.
I have a BSNL Telephone connection since last five years. Just few months back i was applied for Stand-by mode, b'coz we were shift our house one place to other. So, now i need my old connection.From the date of Stand-bye to till date i had paid my monthly telephone bill payment.
But,the thing is last few week's back i spoke with BSNL Branch officer and he said me with in a week i would get my connection but have not.I don't know what's going on there?.And why they gave me a false promise?
I need my connection within three day's and i don't want to wait once again.
Any how till i believe that BSNL are the best telecom service provider?
I am not receiving sms coz of network problem.i can send sms but my incoming sms are barred. i don't know why more than 20 times i phoned in bsnl customers care cell but doesn't get any appropriate answer.