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Bookit.com / hotel booking

1 Augusta, GA, United States

They booked us into a dangerous hotel (Checking some obliviously non verifiable review sites and not yelp stupid us!) had only outside access. Drug deal was made in front of the room. Pretty sure there's prostitution here. Promised a kitchen-net. Fridge unplugged not working. No utensils. Plates, cups etc... Not checking yelp stupid us! We read on yelp there's no staff after 8 pm.
(not sure how quickies check in). And the extended living sleez pretty much run the place after that and noisy. Also, the cops patrol area at night and there was a murder in the hotel, drug deal gone wrong. Our shower stall was dirty. No tub. Room smells like piss! And yes we could see outside/inside because of space between door and door jam maybe because the door had been pried open. Non smoking rooms not honored. Bedspreads have rips and stains. Now i'm crying and desperate, I called bookit they said we could move to different room. No refunds. Upon checking these other sites we read some good/bad reviews on hotel. Our final decision to book though was based on the idea that the bookit.com surely would have scouted the place out and would not put us into a hotel that was unacceptable and dangerous. Ha! Although we were here for an important job interview for my unemployed husband, not a vacation, we figured we could rough it a little considering our present lack of funds. But not this much! We didn't spend the night and booked a different hotel, pretty much draining our allocated food money. We were planning on buying groceries and making our own meals needing at least a small kitchen-net. Taking a cab to the different hotel, the cabbie told us we're in the heart of the "ghetto" and "never" come back!. We moved to candle wood hotel. 100xs more value for the money awesome! Inside access hallway. Rm. Has full kitchen with park kay flooring. Clean carpeting, bed, shower and tub. This time I cried for joy.! Really!!! This place is everything we could hope for and more. All the stress left us and now my husband could concentrate and prepare for the interview. So now happy to say, in a way is that the only way my husband will go into that area is as one of a first responder for the fire dept. Yeah!! No thanks to bookit.com. Shame on you all! It wasn't just a crappy hotel, our lives were in real danger. What if we had kids with us? Thanks again bookit.com your despicable!
Your operation needs to be shut down!

Ji
May 19, 2013

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