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Bob Evans / cold food

48911, Lansing, United States Review updated:

Earlier this year I went to Bob Evans and received cold mashed potatoes and cold & hard biscuits. .
I mentioned the cold potatoes to the server.and the response: Someone else mention it earlier in the day--regarding the potatoes.


I very seldom send food back for fear of what will be the response from the cook and people complain just wanting free something. .

Nl
May 6, 2014
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Comments

  • Re
      7th of May, 2014

    So you went to Bob Evans earlier this year and got so upset that you didn't complain about it right away.

    -1 Votes
  • Do
      7th of May, 2014

    As soon as you notice a problem with your order, bring it to the attention of your waitress. Customer service is how she gets large tips. If she doesn't help, go to the front register and ask for the manager. No restaurant manager wants an unhappy customer, but if you don't tell him he can't fix the problem. Waiting months could indicate you like complaining more than getting a problem fixed.

    0 Votes

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