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Bloomex / Ordered orchid - delivered cookies

1 Ontario, Canada

I ordered an orchid to be delivered to someone in Halifax at a cost of $70 and a basket of cookies and candies was sent instead. I was not aware of this until I spoke with the recipient. Bloomex does not "investigate claims of dissatisfaction beyond the first 7 days of delivery". Their 'customer service' spokesperson disconnected my call when I asked to speak to her supervisor. Then they had the audacity to send me a 15% off coupon for MY NEXT ORDER!!

This 'company' is owned by Dimitri Lokhonia and the complaints against Bloomex are many. Unfortunately, I found this out after the fact.

La

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