Big Bazaar (Kolkata- Lee rd) is really deteriorating in custmer service area..
Today I went to shop and I was told to give 3 Rs change which I did not have, I was replied that then they cannot sale but on the contrary I have noticed that the counter-man had loads of coin inside his coin desk !
How dare they tell me like that, just for a 3 Rs., change they refused to sell the products . I had a bill nearing Rs.3000.
I am really ashamed of such act being a Retailing faculty.
Why can't the HRD hire skilled personnels ?
Every month I spend there around Rs.10000, now just for a 3 rupees harassment it will be stopping my arrival in Big Bazaar.