Best Buy / restocking fee
I bought a GPS from BB after I saw what appeared to be a great buy (Tom Tom reg $399. on sale for $179.) On my way home I thought that this was too good to be true so I did some Internet reviews on the model and found that the model was not worth even the discounted price. I decided to not to open it and didn't even take it out of the box.
The next day I returned it and the clerk asked me why I wanted a refund--I told her my story and she said "you know there is a $27.00 restocking fee"---I wasn't happy so I asked for a manager and she said "I am a manager"--I could tell that I wasn't going to get anywhere with her so I am setting out to warn everyone that Best Buy is a company that does't care about customer service--just look on the internet and you will see complaints like mine over and over again.---I will never buy anything from BB again but I will get my $27.00 plus of revenge.
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