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Bank Of America / bait and switch fraud

1 United States Review updated:
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This mega bank is playing bait and switch with CD rates.

We asked to move a CD to the interest rate that was advertised on their web-site, when the CD matured and I was assured by their Customer Service dept. over the phone, that would be done, twice!

But, after it was too late to move the CD, as it had passed it's 10 day 'grace' period, up comes a response on their obscure customer service page that "Sorry, that can't be done".

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  • Em
      6th of Sep, 2012
    -1 Votes

    Lesson to be learned. Never do any banking transactions over the phone.

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