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Avis / Rent A Car / Customer service issue

1 west wt harris blvdCharlotte, NC, United States
Contact information:
Phone: 704 599-6432

I recently rented a car from avis and they authorize my insurance company these to do direct billing, i still had to put a 100 hold on my credit card only for security, reasons.They informed me that 7/18/08 will be the return date at that time my insurance will stop billing i returned the vehicle as stated when i got there they claim they didn't have authorization but they forgot they contacted me to make me aware every time it was extended, they were suppose to take a hold off my card but haven't and they don't have reason why i stopped by to speak with them about this issue and told the worker what i thought about them making excuses to hold my 100. The worker became angry with me and ran up on me yelling at me stating hes going to charge everything on my card and that i am going to pay for calling him out i contact the police due to his aggression and he got out of my face the police did nothing at call stated he didn't hit me, so i should be ok. They were rude and he was a man the way he ran up in my face made me intimidated what can i do


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