AT & T / customer service
I have been contacting At & T about a request for a refund for 3 weeks. I have been perfectly pleasant and they have disconnected me, guaranteed mangers call me back, guarantee an email determining the judgement in the case number, and have been rude and unprofessional.
I was with the company since they started and have paid them thousands upon thousands of dollars. It was as if there were no actual human beings on the phone. In the end they denied my VERY partial refund I requested for a service not used in years
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