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AT&T Customer Service

1

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
Atlanta
Georgia
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
46 73
+1 888 333 6651(Order New Wireless Service)
1 1
+1 877 782 8870(Check Wireless Order Status)
3 1
+1 314 925 6925(Support For Travel Abroad)
1 1
+1 800 901 9878(AT&T PrepaidSM)
7 9
+1 844 827 7057(Order New U-Verse TV Service)
1 1
+1 866 861 6075(Order New Internet Service)
1 2
+1 800 331 0500(Wireless Customer Service)
15 34
+1 866 294 3464(ConnecTech PaidTechnical Support)
3 1
+1 866 435 3264(Dial-Up Billing & Payments)
1 1
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 1
+1 866 861 6075(Order New Digital Phone Service)
1 2
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 1
+1 855 288 2727(Digital Life)
2 1
Plus

AT&T Complaints & Reviews

AT&T / customer service/ sim card

Na
Navydr81 on Aug 8, 2018

I went to the Yukon, Oklahoma store to add a line and get a sim card for a phone I already own. My information was taken and was told it would be 20-30 minutes. No worries, I can wait. Five minutes later a new customer enters the store and proceeds to get skipped ahead of me in the ATT que...

AT&T / directv takeover

Ar
Arnie Rodriguez on Aug 8, 2018

AT&T has taken over Directv and they increased my bill without notice. It was 60.24 /month with no additional services... increased to 100.99/month. I called to rectify, then complaint after being transferred 3 times from Mrs Lucer, Mr Randy, then Mrs Ella. Basically they told me to go...

ATT Uverse / installation of services never fulfilled

Se
seneccavaughn on Aug 4, 2018

On July 7th I requested cable and internet services from ATT/Direct TV. The original installation dates were to be July 13th and the 19th. I received different email confirmation dates for the 19th and the 20th. No one showed on any of these dates. On the 20th an hour after the appointment...

AT and T / internet/direct tv

Je
jeaninecon on Aug 4, 2018

in may 2018 I moved to a new address, schedule with at&T to have my services moved on date of this they told me that they do not provide service at my new address and cancelled my accounts. since then I have received a bill every month in June I received a bill for services rendered called...

ATT & Direct TV / att/direct tv bundle acct-,#14936739, att#132212176

Ke
Keith Sele on Aug 1, 2018

I had to sell my home and cancel service where I had the ATT Bundle fiber option Inet and phone and direct TV . After having the service for more than 4 years they are charging me a $340 cancellation fee even though I can get the bundle service in my new location. After 9 months of phone...

ATT Uverse / wireless billing

Je
JE Lee on Jul 31, 2018

I have been with AT&T since 1993, never missed a bill, and have my entire family's wireless billing ($200/mont) and bundle of U-verse/internet/phone x over 15 years. 6/4/2018 - due to high cost of wireless service I was going to move my family to Sprint/Verizon. I was referred to retention...

AT&T / direct tv and internet

Ra
Randy16 on Jul 31, 2018

After 12 years of being a good customer thru all the changes and problems att deceived Us and change our plan without notice . We were on a plan they wanted to stop because we did not agree to terms . My suggestion is NOT to agree to anything, they have the choice, if and who should...

AT&T / getting help online through chat

Ca
Cathy Enderby on Jul 31, 2018

Last week, it took around 3 hours to get help with getting a better internet deal! Today it took about the same amount of time trying to get my new wireless device connected. The website kept saying that it could not find the number for my device so I got on Chat. OMG, after 2 and a half...

ATT Direct TV / service

Ja
James Yanda on Jul 29, 2018

Had a service technician appointment for 2 weeks now first time technician never came but said he did so they reschedule my appointment for a week later now they come today and have the wrong order called at&t to get the rite order number technician said he would be back and just found out...

At&t u-verse customer service, loyalty & tech support / u-verse phone support

Ja
JAMES Ekwall on Jul 27, 2018

Tv and internet fine; no dial tone on phone. Tv troubleshooting reboot unsuccessful. Customer Service (Joyce) tested & said defective modem & new one to ship for arrival tomorrow; customer must install and drop off old one at UPS. Find we pay for in-home service & called to advise;...

ATT Uverse / overcharge me

Ne
NeverATT on Jul 21, 2018

my DirectTV doesn't work well, and I called them to fix it, they said they will send a someone to fix it for free. but after a month, my bill contains one time $99.00 charge. then I called them, the boy checked the note and told he cannot find anything about the "Free", so cannot credit me...

AT&T / was told a cust. service supervisor would contact me... never happened

Ly
Lyn Canyon on Jul 21, 2018

I changed my service after bill was raised again. Customer Service told me internet speed would not change. It slowed considerably. I again called customer service told her partculars...everytime I asked her if my internet speed changed she went off on something else. This happened 4...

AT&T / direct tv

Su
Susan Sanders on Jul 21, 2018

My name is Susan Sanders, On June 25 or about that time frame I place an order to transfer my service from 4900 Spencer lakes Dr #1125 to a new apartment in the same complex 4900 Falcon Mill Rd #527. The only date they had available was July 7th for install. Which was after my move. Att...

ATT Uverse / att

Ge
George Hermandez on Jul 20, 2018

This company has not been very fair with me as a customer I ask to add new service to my existence and just because I set up a payment on a week later they are not able to help me with this matter although I have been a customer for several years it seems like AT&T does not care about...

ATT Uverse / internet account

Ki
Kim Belfield on Jul 19, 2018

Our family has had an ATT Internet account for several years, it was set up by my husband, no one else had the passcodes, etc or knew how to access the account. He passed away and when i went to sell the house in Feb of 2018, they would not accept my cancellation because I did not know any...

ATT Uverse / technicians coming out

Pa
Paula Shakur Mendieta on Jul 18, 2018

I've had a few different technicians come out to my house to fix the wiring outside and not only have they came to my house without my permission but they didn't call either ahead of time to let me know they were coming, they also didn't clean up their mess after they were done rewiring...

ATT Uverse / installing dvr system

Lo
Loonbucket on Jul 18, 2018

On July 3, 2018, an att uverse serviceman came to install my internet/dvr system and informed me that it would be two weeks before a dvr unit would be available as they were on backorder. It is now july 18, and I have yet to receive my dvr, nor have I been called with an explanation of the...

ATT Uverse / internet

An
Andrea Hosek on Jul 18, 2018

Yesterday I called direct TV and spoke with them about a Direct TV/ATT Uverse internet bundle. I decided on which bundle I wanted. The representative ran my credit & I was approved and all was great. We set up an installation date (for today). I was very happy because it was a simple...

AT&T / incomplete uverse installation

Ro
Robert Hebert on Jul 16, 2018

My name is Robert Hebert. My cell is 225-939-9532 and my email is papabear1431@outlook.com. On June 28th we had Uverse reinstalled due to poor performance by DirectTV. After the tech had removed all the DirectTV equipment, he tell us that he has no DVRs and we should get one the next week...

AT&T U Verse / bundle phone/tv/internet

Ma
Mauriswany on Jul 16, 2018

I became an ATT U-verse for the very first time 3/30/18 I was told if I bundled my services I would be discounted as well as get $400 in Visa cards also HBO Showtime and stars for three months free. I did receive the visa gift cards I never did receive the three months free of premium...