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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 1 4
+1 800 901 9878(Wireless GoPhone) 0 2
+1 800 288 2020(Digital TV/Internet) 27 25
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
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AT&T Complaints & Reviews

AT&T Wireless / Purchase of new iphone 7 plus

Ke
Kevin from Portsmouth on Sep 28, 2016
I was misled by AT&T local store in Portsmouth, Ohio. They said that a program existed, and it did, where I can trade my old phone back for $650 when I buy a new iPhone. They said the deadline was Sept. 30 and they told me this on Thursday Sept. 22. I went back yesterday, 27th and they...

AT&T and Direct TV / Bundled satellite and internet

Er
Eric Schulz on Sep 14, 2016
I am moving and have been a DirectTV customer since 2013, and prior to that I was a customer from 2008 to 2011. First and foremost do not believe this is one company yet, AT&T may have bought DirectTV but you need to deal with two companies with horrible customer server to get anything...

AT&T / At&t u verse tv and internet

Ha
Hack Angel on Sep 8, 2016
AT &T Loyalty dept promised me a $100 gift card AT &T Loyalty dept promised me a $100 gift card when I switched from Uverse TV to Direct TV That was over 3 mos. ago in Mat of 2016 and I still have not received it. When I call the Loyalty dept to inquire as to when it will be sent, they...

AT&T / Direct tv and unlimited data

El
Elizabeth Zuniga on Sep 7, 2016
I wanted unlimited data on my phones so I heard of the promotion they were having about getting unlimited data if you sign up for Direct TV. I was assured by 2 different sales representatives that I could hook one box for 2 tvs. When installers came they said I could not. I canceled...

AT&T / Disability denial fort worth, texas

Ca
Candy Adkins on Sep 5, 2016
I have numerous heart and b.p issues for example heart rate always 140+, for example Friday at the doctor my heart rate was at 155 bpm. Blood pressure drops black out and legs go weak. With my heart is racing so high it causes numerous other problems unless I'm laying flat as its normal...

Direct TV and AT"T / Bundling price is a lie don't do it

Vi
Virginia Being Ripped Off on Aug 29, 2016
I went on line and through a chat site with dtv and signed up for a deal that stated that for 2 years I could get dtv and at&t internet for $99. 00. I was also to receive a $50. 00 gift card and football sports pay channel for free. My bill is $184. 00. I can't get any help from...

ATT / My bill was only supposed to be 20. 00 a month.

Ma
marie goiriena on Aug 21, 2016
Yes that is right. . . They disconnected my whole internet and home phone for 3 days because. Thay made a mistake. It was someone else. . . So I suffered. . . Snd my business and had a panic attack. . I was switched from one person to another and they would say every few hours today today...

AT&T / At&t~uverse, south east std/sedgewick

Bk
bkieth on Aug 6, 2016
Hello, I live in Lilburn GA. I am being turned down for short term disability on a back injury and I am looking for help! This is going on from California to Florida! They are ripping us off and creating a nightmare for what we have paying for!!! I am also union and receiving little help!, Thank you Brian Hunt

AT&T / U-verse

Ma
Marilyn Moss on Aug 6, 2016
During the month of April AT&T left a notice on my door stating that "Please Excuse Us", stating that some digging will be done on my property and I need not worry because they would repair disrupted area(s) as quickly as possible. I was given a call number 954-446-0799 and a email...

AT&T Uverse / Billing

Te
Terry Simpson on Aug 4, 2016
Att scamming its clients. (Chicago area) I am really angry because of AT&T's lies I call AT&T in May to get their special 2 yr plan for 89.95 per month. It included Uverse (phone and internet) and Directv. There was a $99.00 installation fee, . which is supposed to be paid over the following three...

AT&T / Telephone truck damaged my mailbox

Na
Nancy Holland on Aug 2, 2016
on July 28th AT&T came to bury cable. Truck was parked in front of my mailbox. after they left and I went to mailbox, the mailbox had been damaged as well as the glass globe light above the mailbox. no one came to my door to tell me. I am sure the truck is damaged. I called Christopher...

AT&T / At&t + directv bundle

Th
thetexpat on Jul 29, 2016
Just less than two (2) weeks ago we moved 6miles to a house in Cleburne TX. Prior to that we were in an unincorporated part of the county near Cleburne. We had AT&T Uverse installed at the first house and wanted to retain when we moved into the town. Well, according to AT&T we are 'SOL'...

AT&T / Tasha richards rep for at&t business solutions problem

La
Lawrence Bigdaddys on Jul 28, 2016
On Tuesday July 26, 2016. Tasha Richards came into our business with an ATT flyer and a business card representing that she works for ATT. She proceeded to tell us that there would be techs in the area switching to new upgraded types of Internet and phone lines, that the copper wiring that...

AT&T / Cable and internet

Ku
kuu on Jul 26, 2016
hello, I am so tired of dealing with AT&T. If you don't baby sit them every step of the way they will find ways to rip you off. I love the service, hate the billing and various ways they come up with to rip off the loyal clients. I negotiated with them to remove some channels so...

AT&T / Switcher reward

Ka
Kathy12345678 on Jul 25, 2016
On March 31 I switched 4 phones from Verizon to AT&T. I sent 2 phones back to AT&T since the local store was a franchaise and the Baybrook Mall store said they wouldn't take the 2 phones I was trading in (iphone4s and Moto RAZR). I was assured by the AT&T phone...

AT&T / Credit management fee $449

At
AT&T Poor Service on Jul 17, 2016
AT&T charged me a "Credit Management Fee" under their contract which they refer to customers on the phone as a deposit. They are making customers feel that this is refundable due to a low credit score or just moving to the country and justifying this charge. I moved with a credit score in...

AT&T / Phone and internet service

Sb
SB1757 on Jul 12, 2016
I have had service with AT&T for 16 years. We live in an area where my only option is AT&T or I would change service. I have been very patient with them all these years, but now I am at my wits end! I started a business in my home which requires heavy internet usage and VOIP phones. I...

AT&T / Customer service

Sh
Shekia S. on Jun 29, 2016
7/24/16 is when the incident started. It continues until today 7/29/16. i live in Vicksburg Mississippi. Don't know where i was calling but the numbers are 1-888-957-3714, 1-855-367-9381, and im sure it's about 3 more. I am so tired of talking to uverse about the order i made. I...

AT&T / U verse internet, u verse phone and wireless support

Te
Terry Maupin on Jun 22, 2016
I would have directed this locally, but I don't think there is anyone locally who can address my concerns, and I hope that someone reads this and directs it to the appropriate people. I had been carrying a flip phone for years with service from Sprint, and that served me well. One of my...

AT&T / Have trouble with billing since nov. 2015, help

Fr
Franklin & Joan Stephens on Jun 4, 2016
We signed up with at&t last nov. When a rep came into our home and gave us a price of $122.14 monthly which sounded great to us. We are senior citizens with a very, very low income and it was a better price that we were paying to bright house. Since then every month the billing is way...

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