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AT&T Customer Service

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
Atlanta
Georgia
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
46 69
+1 888 333 6651(Order New Wireless Service)
1 1
+1 877 782 8870(Check Wireless Order Status)
3 1
+1 314 925 6925(Support For Travel Abroad)
1 1
+1 800 901 9878(AT&T PrepaidSM)
7 9
+1 844 827 7057(Order New U-Verse TV Service)
1 1
+1 866 861 6075(Order New Internet Service)
1 2
+1 800 331 0500(Wireless Customer Service)
15 34
+1 866 294 3464(ConnecTech PaidTechnical Support)
3 1
+1 866 435 3264(Dial-Up Billing & Payments)
1 1
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 1
+1 866 861 6075(Order New Digital Phone Service)
1 2
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 1
+1 855 288 2727(Digital Life)
2 1
Plus

AT&T Complaints & Reviews

AT&T / customer service representative

Cr
cRitterDW on Mar 29, 2018

Hello. I called AT&T Customer Service around 11:30 am on Thursday 3/29. The woman I spoke to was unbelievable rude. She would not let me explain my issue before trying to transfer me to someone else. I asked not to be transferred because I had already called the system she was trying to...

ATT Uverse / adding a line

Ji
jimdexheimer on Mar 28, 2018

I wanted to add my fiances phone to my account. I stated this clearly win the beginning of my call. 70 minutes on hold later, I'm told that she has to authorized the change. After 70 minutes, they couldn't have told me in the beginning I was wasting my time. This company has the worst...

ATT Uverse / charge for a channel I never ordered

Na
Nancy Howze on Mar 28, 2018

I called AT&T to cancel my HBO that they offered free for the first 90 days of signing up with them. The representative offered a good deal to keep the HBO so I kept it. I go to pay my bill a few weeks later and I see my bill is double the amount I owed and then I see a NBA league channel...

AT&T / sales

Jj
JJMMRP on Mar 28, 2018

Beware of signing on to services with sales people from AT&T! I ordered new service with them and was lied to about the whole deal. I went over this plan and pricing a million times with Ovier the horrid sales rep, to only get billed with a whole different pricing and lied about everything...

AT&T / not possible to send payment by due date

Ji
jimsonism on Mar 27, 2018

at&t mails me my internet bill on the 13th or 14th of each month.i receive it between the 20ith and this time the 25th it has to go across country. this month the 25th was a saturday. how can i mail a check on the 26th and get there by the 30th. the last 2 months i get charged $9.00 late...

AT&T Wireless / mobile phones

Me
Megan hassey on Mar 21, 2018

I notified Att of charges on my bill that did not reflect the agreement AT&T promised .I found out I was a victim of identity theft when my new Apple x wouldn't accept my Apple ID and password .At&T made me wait 12 days for the recovery process of 12 days and then refused to return the...

AT&T / overcharged

Ma
Marisol DeLeon on Mar 13, 2018

Att has been charging me the same bill over and over they changed my daughters cell phone number every time they change her number some one is Harrasing her and calling her in the new number they give her.Att is a fraud and they need to be investigated by the FHS they just want to steal...

AT and T / extra landline installed without authorization

Ja
Jacqueline t on Mar 11, 2018

In mid August 2016, we moved. At that time ATT installed an extra land line of which we were not advised. When the billing came in, we paid the requested amount to be sure. I believe that it was in January of 2018 that the Billing format was changed, and we immediately saw that we were...

AT&T / directv/u-verse/at&t

Ra
Rachel Fields-Bishop on Mar 10, 2018

On January 13th, we had UVerse installed and called to cancel Direct TV and home phone service. On February 12th our bill still had Direct TV charges from 1/9-2/8. We called again. Customer Service agent said there was a record of a call on 1/13 but Direct TV was not cancelled. We were told...

AT&T / at&t u-verse

Sh
sheila e johnson on Mar 10, 2018

I hate this service which is strong wording. It started from day 1 on 2-9-2018. The remote on my tv would'nt work so now I have 2 remotes to work 1 tv. I switched from direct tv, cause I would loose signal when it would rained. This service is worse, I loose signals all day long no matter...

AT&T / internet installation

Pc
Pchance on Mar 7, 2018

I need assistance with filling a complaint. I had the absolute worst experience attempting to have internet installed. The technician arrived sooner than his schedule time frame. He did not call my number one hour prior to arriving at my residence as promised. Also, he called my husband...

ATT Uverse / gift card for $200 under a movers deal

An
Andrea Banks on Mar 4, 2018

I have been robbed by att uverse! If I am one of att loyal customers, then where is att loyalty that is due to me? Case in point: I called att to cancel my services in August 2017 because I was having a house built. I was not planning to transfer my current services (Account # 122116095...

Vesta AT&T / unauthorized credit card charges

Pa
Paula Fourcade on Mar 2, 2018

I have been debit $165, 20 from my UBS VISA debit card. This charge was not authorized by me. If being treated as an automatic charge on my account, I want it stopped now. I am from Argentina and I live in Argentina. I've been in USA last September 2017, for just 10 days. I am demanding a refund of the amount because I did not authorize this payment.

AT&T / att driver

Kt
kterrano on Feb 25, 2018

I was driving north on 585 on Saturday 2/24/18 at 12:17 when a male driver with dark car was driving in the far left lane driving under the speed limit and impeding the flow of traffic. I observed three drivers pass him on the right and pull in front of him, with my vehicle being the...

ATT / "plantation"

Ty
TySmith on Feb 24, 2018

Where do I start, let start with this, if you want a good paying job with decent benefits ONLY and nothing else matters then this job is for you. Now if your concerned with anything else then I am going to tell you what they don't tell you when you start working for AT&T. Let's get...

AT&T / Direct TV / scam to get customers to switch from cable fraudulent rewards

An
Anthony Barcellona on Feb 20, 2018

On january 10, 2018 I called 1-800-487-1883 after getting a mail solicitation for a $300 visa gift card to inquire about the internet speed that was available in my area. After a brief discussion with the sales agent I was told that if I signed up "today" she was authorized to give me a...

ATT Uverse / cable and internet services;

Do
Donald A. johnson on Feb 14, 2018

My son is steven johnson. His cable bill with at ant uverse was supposed to be forgiven back in december 2017. I got another bill from them in february for 122 bucks! I have had endless conversations with at at and t uverse to no help to end this nightmare! My son has disabilities, wa...

ATT Uverse / internet

Is
isaac hendrix on Feb 13, 2018

Regarding account # 257111732, was established with an installation appointment. The teck came out for about 30 minutes, then told me he had to go somewhere for a few minutes. He left, came back about 35 mins. later. He went to work i guess, he then came inside and showed me the modem with...

AT&T / unethical behaviour and misrepresentation of product.

Do
doc5166 on Feb 13, 2018

I called into your customer service to check on my data plan. I spoke with the representative about what there was to possibly upgrade my plan. She told me about the Unlimited Data plan. I asked her how much it would be and she quoted me the price of $145.00. I currently pay 133.30 for the...

AT&T / at&t employees / are: getting bills for disconnected service

Ma
maidenme on Feb 12, 2018

Re: account # 773-774-8329-570-2 2/12/2018 Dear Service Manager - (Sheree at the "South Office" would not provide me with the name of anyone higher up to whom to send this letter. She told me to put my complaint "online". She also said that she could not locate "Miss Brown" in the Chicago...