Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
At&t Logo

At&t Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 6 13
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 33 43
Work days:
Mon12:00 AM - 12:00 AM
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

At&t Complaints & Reviews

AT&T / att uverse

Christy Bell on Jan 6, 2017
AT&T offers free internet services to low income families. But require loyal paying customer to foot the bill of $50 dollars plus tax. AT&T U verse is currently offering a promotional plan where new customer's can take advantage of U 450 with 3 boxes, internet & home service for $199...

Direct TV and AT"T / home service

Francell on Jan 4, 2017
Good Morning, I am writing this complaint against this company for fraud, and steeling money with out my knowledge from my checking account. I had uverse, in our family home for some under my mothers name. She passed in may of 2016-and I then change the account in my name. This is during...

AT&T / wireless - unethical, deceptive, abusive regarding bogo order that was not processed properly by agent

Kendra Clopton on Jan 4, 2017
I could not be more disgusted with at&t than i am right now! After 8+ years as a wireless customer — - this is pathetic! I called on 12/24 to put in an order for upgrades & the bogo deal that expired that day. The agent, samantha #sf6960, assured me that everything would be processed...

AT&T / internet

Robert Coffin on Jan 3, 2017
Lately, I've become aware that in efforts to make everything secure for the user, you have done nothing but make an exercise in frustration. I can't do things because the current password isn't recognized, then I can't get one because you won't recognize my accounts without additional...

AT&T / unauthorized signature on service agreement plan by amanda seltzer an employee

shirley ann williams on Jan 3, 2017
customer service rep. she even sent two tablets after I declined several times and she is the one who forged my ok on service agreement. I ordered 2 new phones note 5 and s7 but after the bogus order for the other tablets I kept 1 phone and returned the s7 along with the tablets. I have...

AT&T Internet Service / low speed internet service

cristina marzullo on Jan 2, 2017
I started my plan 3yrs ago with a monthly charge of $14.99 for the lowest speed service only. I was charged installation and a fee for the modem. They have been raising my monthly bill consistently and as to date they are charging me $59.00 for the same lower speed internet service and...

AT&T / buy one get one promotion

toniseay on Dec 28, 2016
4/30/16 purchased a new S7 Edge. When received first bill was overcharged and called the 611 number. Issue was resolved and AT&T Representative "Nathan" told us that when we purchased our new S7 Edge we were under a buy one get one free promotion and asked us if we wanted to take advantage...

AT&T / att construction

danfrmfl on Dec 27, 2016
I have had nothing but problems with att and they have the worst ever customer service. First they promised installation the first week of december 2016. Then they never showed up. Direct came out and cut my comcast internet prior to the att internet being installed after they said they...

Direct TV and AT"T / bundled internet and tv services

tazmanusn on Dec 26, 2016
Just moved to kentucky from ohio. Moved to rural town murray ky. Previously had att services in columbus. My spouse called att and they recommended a tv/internet bundled service and requested 4 areas for tv (I had a detached garage and small apartment in back) , also requested 3 areas for...

AT & T / new lawn damage

Vivian Leon on Dec 24, 2016
The AT & T trucks were by our property yesterday and damaged our recently planted lawn in front of our property. We expect for this to be remedied immediately. The trimming crew also came to our backyard and when they trimmed the vines they dropped our cable for our service. Please...

AT&T / landline

Oakley Warren on Dec 22, 2016
I have called to get ATT land line from Dec 1 thru Dec 9. I spoke to 4 different people in the Philippines, one person in Central America, one person in Florida. All six told me that ATT service was not available at my new address. I told each representative that I had service at thi...

AT&T / att 611

Roof damages on Dec 15, 2016
I was told by AT&T 611 supervisor and manager that AT&T would cover my DirecTv damages to my whole roof and all inside damages.They told me that it would be 100% covered guaranteed by AT&T liability insurance and nothing worry about anymore . My damage to my roof already i...

AT&T / unlimited data

EddieP on Dec 15, 2016
I have been an AT&T customer for over 35 years. I recently tried to combine my AT&T and Directv bills so I could get unlimited internet data. We live in a rural area so, of course, we have poor signal for our phones and internet. I can not use the internet options on my directv...

AT&T / new line construction damage

David M. Rice on Dec 15, 2016
I live at 242 Wind Chase Drive in Madisonville, Tn. Recently in November new lines were installed in my neighborhood under job number 78k45420n and damage was done to my lawn and there are still two holes about 3 inches wide and 18 inches deep in my lawn. I have called the 1-800-293-3490...

AT&T / at&t / directv

Shauna M Holmes on Dec 14, 2016
I became a new customer, subscribing to internet and DirectTV service mid October. I have had a horrible experience from day 1! The tech sent out was only trained to install AT&T internet/Uverse services, didn't know anything about DirectTV, stated my tree branches were in the way...

AT&T / neither warranty nor insurance honored for a samsung note 5 under warranty and max insurance allowed

Shire Dixon on Dec 13, 2016
Within the last 20 months I have had 5 cellular phones due to malfunctions. I recently reached out for at&t assistance and called only to find that my insurance I have been paying for would not service my cellular. I was told that the cellular a samsung note 5 was still under warranty. I...

AT&T / false eligibility

LoShan on Dec 12, 2016
AT&T saleman promised me my address was eligible for service and if there was any issue AT&T would make it work. Took off a day of work, wasted my day because address is not eligible. Jamal, our local salesman, will not return my call or my text. AT&T will not return my upfront...

AT&T / my at&t landline phone service

jp suther on Dec 10, 2016
2 weeks ago I requested a replacement unlisted landline phone number replacing my old number 972 206 0762.. i requested a certain number..your agent said that number was avilably 972 639 2133.sayin to activate it in 1 week... you attached a prompt to my old number telling the world, my...

AT&T / cell service

Marvin Brunson on Dec 10, 2016
My wife and I work very hard to keep this bill paid in the past month and a half we have paid $ 900.00 in phone bills and are phones are still off because AT&T says we still owe fees we have been a customer for years I know that they could turn our phones on and I have been trying to keep...

Direct TV and AT"T / bundled services not available after advertised

Penny2016 on Dec 6, 2016
I was advised by your representative Bryan on 11/28 that I was to bundle home phone, Internet and Direct TV all at 109 monthly charge. In addition, these perks will apply; free activation/installation, unlimited free cellular data, Direct TV app. 200 giftcard and unlimited wireless data...

Contact Us

Reply to