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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 1 2
+1 800 901 9878(Wireless GoPhone) 0 1
+1 800 288 2020(Digital TV/Internet) 27 22
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
More...
 

AT&T Complaints & Reviews

AT&T / U-verse tv and internet

Ci
cindyucomp on Oct 1, 2015
Contract ends on Oct 20, 2015. Have been paying 137.00 plus tax. Talked to service clerk to ask for Sam e price on services. This person referred me to customer relations and told me to renegotiate contract. So I called and was transfer twice. Finally talked to someone who did not sound...

AT&T / U-verse Billing

Re
Reviewer94749 on Sep 29, 2015
We have been fraudulently charged for TV viewing services we never authorized or ordered several times. Each time we have to call & dispute the charge with someone in India. Then we get transferred to retention in the US. Taking up over an hour or more. We check our account for the credit...

AT&T / Uverse rewards promise

Mi
mikefquinn on Sep 28, 2015
I signed up for ATT Uverse. I was promised a $100 rewards card. I never received it. I called today to ask when I would receive it and was told they mailed me something giving me instructions that I had to follow by a certain date. They have my email account and my phone number but claim...

AT&T / Phone & internet

Re
Reviewer46123 on Sep 21, 2015
Asked to speak with US based - Billing Supervisor - 4 times - no call back. I have called 4 times and spent over 3 hours on the phone. I have a simple request - I would like to speak with a US based Billing supervisor regarding my bill. If I don't get a call today 9/21/15 I will be...

AT&T / New account signup reward offer-lies

Ke
KenWill on Sep 14, 2015
We signed up for a Uverse account after moving to an apartment from selling our house. We previously had DirectTV & Clear Internet for 2 1/2 years which we loved. When we signed up there was an offer for $150 rewards card which we had printed as proof of the offer. When we got our first bill...

AT&T / Unrecognized debt

Dy
Dyne73 on Aug 26, 2015
I have no idea why I have an ATT debt in my credit report. The date the report the incident is totally wrong. I did have an account with att. in 2013-2014 I was with Metro pcs. I have no idea what they talking about. ATT's reputation is so bad, there is no way I would have att as my...

AT&T / Returned equipment

Ms
mspmknpie on Aug 24, 2015
To whom it may concern: I returned a tv receiver model #VIP2250, serial #M91342EA5503. UPS gave me a tracking number of 1Z689F699053303096.The package was delivered to ATT Returns at 1940 South Factor Ave. Yuma AZ 85365-2005 on 8/18/2015 at 8:16 A.M., signed by someone by the name of...

AT&T / Unhappy customer

Mz
MzCarlacookie Michelle on Aug 21, 2015
Every since I have signed up with at&t in july 2015, I have been lied with every phone call. My pricing has changed 3 times in a month. Your company should be upfront and hones with customers who are new or changing their plans then maybe customers would not be so frustated and irritated...

AT&T / What a run actually trying to re-establish service!

Re
Reviewer12181 on Aug 17, 2015
I decided to switch from Xfinity to AT&T in Feb 2014 but at the end of July, 2014, I moved to a Comcast Community. I financially met my contractual obligation for the early termination. Fast forward a year and I'm moving again, so I anxiously go online to reconnect to AT&T and discover...

AT & T / Horrible customer service and third party companies calling weekly to see additional at&t services

Al
Alice Angelone on Aug 12, 2015
AT & T provides our business phone line. It's next to impossible to actually get someone that works for AT & T on the phone, and someone that really wants to help you. All they keep coming back to is trying to sell me additional products like TV, when I keep telling them we don't...

AT&T / Absolutely awful customer service

Pn
Pnutgallery on Aug 4, 2015
I have been a loyal AT&T customer for many years. I added a phone to my account for my wife over three years ago. This September, I added two more phones to my account for family members on the AT&T next program. I pay my bill every single month. In June, I checked the account on the...

ATT / att double charged me restoring fees

En
enp27 on Aug 2, 2015
I was double charged restoral fee's after agent agreed he did he doesn't offer a refund Here is the whole chat you be the judge Your chat transcript: Please do not reply to this message - all replies are automatically deleted. me : - selections: u-verse internet > agent group...

ATT / Not being able to view bill

Ga
garystan on Aug 1, 2015
Apparently, ATT has changed the format of their website. Customers are now no longer able to view their bill online. And their ATT app functions in the same manner. ATT is a state of constant decline. If there was a "better" provider for Internet and Phone, I would switch. But, the only...

ATT / Intermittent service

Ga
garystan on Jul 22, 2015
I've been having problems with intermittent interncet connection for a couple of months. My isp is att. Mostly droupouts. I checked my system, it checks out okay. So I has to be my isp. Apparently, att seems inept at solving these connection problems. Unfortunately, where I live, in...

AT&T Premier Support / Non!! Support

Ri
Richard- on May 28, 2015
'Premier Support' they call it! BS!!! All I needed was to look up my call records to find a number I previously called weeks before. After having to call 7 times navigating (and reconfirming every time my name, company, account number, on-line password, call back number... (like...

AT&T Marketing Ltd / Job scam

Kg
kguid98 on May 28, 2015
This company is a complete scam I worked for them in 2014 and they pulled out the state without paying there employees. We all received fraudulent checks by them for large amounts of money. This company is run by this guy named Rick Henderson he gets people to work for them pay next to...

AT&T / Service

Be
beck37 on May 17, 2015
AT&T assured me prior to installation, that the internet speed would support my four homeschooled children. I explained that they would use video streaming, and would all need connectibility at the same time. We had problems DAILY. We could not even connect at times. Most of the time they...

AT&T / Over charges

La
Laysizzle on May 9, 2015
At&t is a total rip offfffffff!!! They claim every month that I have gone "over" my data usage and bill me a ridiculous amount of money. I'm not working at the moment so it's difficult to pay my bill on time, but it ALWAYS gets paid but they insist on charging me a $40...

AT&T Mobility / Fraudulent billing

De
deloraine on May 8, 2015
I cancelled my wireless plan with AT&T on March 29, 2015 and paid a full cycle bill on April 6, 2015. Received another billing statement around end of April for final payment. AT&T only credited the monthly service fee for 1 phone line out of 3 and indicated on statement for the 1st phone...

AT&T DSL internet service / Service upgrade not available in area

Mi
Michael b c on Apr 28, 2015
I have had At&t high speed DSL (1.5mbps) for approximately 7 years. The speed has been pretty consistent for much of that time. I also have At&t cell phone service which is not that great in my area (neither is Srint or Verizon). To resolve the cell phone signal issue, several years ago I...

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