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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 1 7
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 27 33
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

AT&T Complaints & Reviews

AT&T / Cell phone

Reviewer42453 on Jan 19, 2016
I added a cell phone to my U-verse acct. The cell phone arrived with a temporary number I took the cell phone to the humble at &t store to get a my number ported over. The rep. In the store called their support team who instead of porting the number over cancelled the temp line, open a new...

Wireless AT&T / Secret charges

Reviewer85281 on Jan 15, 2016
You randomly chose to add $91 dollars to my bill. Saying there is a 2year contract fee...why on God's green earth would I pay you money for your entering me into slavery to you for 2 years? I have been a loyal ATT customer for over 50 years and feel that I have been treated like crap. I...

AT&T / U Verse technician

Reviewer37099 on Jan 9, 2016
Lo estuve esperando al tecnico desde las 830am asta las 1230pm y nunca fue a mi casa a tocar ni me ablo estava afuera por 30min y luego me mandaron un tex que no pudo entrar a mi propiedad. Fue mentira yo sali 3 veses afuera y el estava ablando por telefono por media hora. Y yo estoy...

AT&T / Uverse - gigapower

ttum on Jan 7, 2016
ATT installing new GigaPower services in San Antonio Texas. Not using existing ATT right of way. They chose to route thru peoples yard. Basically told property owners we don't care and not only tore up lawns but hogged all the right of way in front and back of the homes so other...

AT&T / Wireless

Reviewer14308 on Jan 6, 2016
Getting your cell phone unlocked by AT&T is a complete hassle. I have recently purchased two new phones from them & wanted to give my other smart phone to my mother (who had a cheap phone from Consumer Cellular) because the one she had was broken. After recharging & reprogramming my old...

AT&T / Uverse - billing and customer service

Patricia Sykes on Jan 6, 2016
12/10/15 After 5 attempts of correcting my father-in-laws bill that was consistently $50 overcharged each month (going into the store each time to correct), we finally gave up and told them we were cancelling the service. In doing so, they proceeded to call the corporate office and tried...

AT&T / AT&T Wireless

AngeliaR on Dec 21, 2015
I made an online payment arrangement with AT&T. I recently changed banks from Frost to Bank of America. Due to being with AT&T or so long I had a feeling something would go wrong so I even called back to verify that they take the payment from the proper account and of course they did not...

AT and T / Billing

dogbert88 on Dec 19, 2015
I bought an iPhone and an iPad mini in Sep. I was told, in response to my specific question, that I could pay off the balance on the iPad online after my first bill. I did so with a credit card in October. The following month, the installment plan was 'reestablished' and my account balance...

AT&T / Direct tv and at&t phone lines - the worst customer service

neveragain att on Dec 14, 2015
In Nov they called with a special deal to combine the business line, Direct TV and they included a cell phone. They set up the account under a residential account after telling them twice it was a business account. They never installed nothing and the cell phone was sent back. A month...

AT&T / Rollover minutes

Reviewer38837 on Dec 13, 2015
Confused? When exactly did ro min. Start expiring? I've been with att since they were motorola and then cingular now att. Back then their commercials ads were "rollovers" never expire! I too downgraded from 750 to 450 with over 5000 ro mins. They took all of them! Until i pitched a fit and...

AT&T / Telephone service

Reviewer15300 on Dec 4, 2015
Around Oct I went to get my phones upgraded. I went to the store in Cleburne tx. I ask the clerk if they did the free phones with 2 yr contract? He said yes. He showed me the phones that qualified. I ask him three times while I was there to make sure I was getting free phones with 2yr...

AT&T / Billing account 298062439521

Gwen Walters on Dec 1, 2015
I am getting a collection notice from FCSI stating that I owe you $351.09. This debt was regarding a I phone style 5 that my daughter decided to get from a store here in Anchorage, Alaska. The amount still owed was $351.09 My daughter returned the phone to your store in the Tiquatno Center...

AT&T / Uverse internet deceitful business practices

Reviewer11222 on Nov 18, 2015
Promised up to 18mbps download speed when AT&T admitted they know I will never be able to receive anywhere near that speed because of the way they installed the lines in my neighborhood. This is an oversimplification of the problem but in reality it is their fault I can't get thi...

AT&T Uverse / Worse experience I have ever had the entire adult life

Reviewer92601 on Nov 17, 2015
Our cable and internet went down last Thursday, it is Tuesday now and we still have no internet or cable. With a family that both parents work, one child in college and another one working full time we are busy. Our service gets scheduled to be fix a technician is to arrive between the...

AT&T / Cell phone bill bait and switch

the central scrutinizer on Nov 17, 2015
last month I contacted att to pay the phone bill and have them remove my wife's phone and various other services as she has passed and no longer needs them . while speaking to the rep on the phone I inquired as to how much my total bill would be for just one phone and was told it...

AT&T / U verse and internet

Reviewer27373 on Nov 16, 2015
Lied about contract and price. Said one price. Call in every month for adjustment. Said if you have a contract on your internet only (not the tv service) this will be the price. Lied. Called in and now they say I have a contract on my TV. I am sick of these people and will not ever get service of any kind from these con artist.

AT&T / U-verse tv / directv unfair and costly practices

Russell Kobert on Nov 9, 2015
During our initial installation process of U-verse internet on 25 August 2015, we mentioned to the the technician that we originally requested U-verse TV but were informed during sign-up at the Snellville, GA store that this was unavailable. The AT&T technician stated that this was not the...

AT&T / Wireless

Big Billy222 on Nov 6, 2015
It's simple. I pay a lot every month for AT&T wireless service. When I called to complain that I get virtually no services at my house, I was told that I could pay $149 for a micro cell which runs off of my Comcast high speed internet. Really, I must use my Comcast service in order to...

Vesta AT&T / Unauthorized deduction.

elicec on Nov 6, 2015
I purchased AT&T zim card in Montclair and we agreed to pay monthly in the amount of $60 only. I heard from my daughter that she's paying in cash. I notice that it is automatically deducting from my debit card. But e last Sept. they deduct $10 plus the $60 for the monthly. For the month of...

AT&T / Rewards card

bobylhaj on Nov 3, 2015
This is crazy! I can tell that At&t values customer satisfaction the least ! I started my contract with At&t (U-verse) early August and I was supposed to receive 250$ Visa gift card. After about 3 months I noticed that I have not yet received anything! I called them and they told me that...

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