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AT&T Customer Service

1530 Reviews

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
Atlanta
Georgia
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
44 62
+1 888 333 6651(Order New Wireless Service)
1 0
+1 877 782 8870(Check Wireless Order Status)
2 0
+1 314 925 6925(Support For Travel Abroad)
1 0
+1 800 901 9878(AT&T PrepaidSM)
6 8
+1 844 827 7057(Order New U-Verse TV Service)
1 0
+1 866 861 6075(Order New Internet Service)
1 0
+1 800 331 0500(Wireless Customer Service)
13 31
+1 866 294 3464(ConnecTech PaidTechnical Support)
1 0
+1 866 435 3264(Dial-Up Billing & Payments)
1 0
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 0
+1 866 861 6075(Order New Digital Phone Service)
1 0
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 0
+1 855 288 2727(Digital Life)
1 0
Plus

AT&T Complaints & Reviews

AT&T / att driver

Kt
kterrano on Feb 25, 2018

I was driving north on 585 on Saturday 2/24/18 at 12:17 when a male driver with dark car was driving in the far left lane driving under the speed limit and impeding the flow of traffic. I observed three drivers pass him on the right and pull in front of him, with my vehicle being the...

ATT / "plantation"

Ty
TySmith on Feb 24, 2018

Where do I start, let start with this, if you want a good paying job with decent benefits ONLY and nothing else matters then this job is for you. Now if your concerned with anything else then I am going to tell you what they don't tell you when you start working for AT&T. Let's get...

AT&T / Direct TV / scam to get customers to switch from cable fraudulent rewards

An
Anthony Barcellona on Feb 20, 2018

On january 10, 2018 I called 1-800-487-1883 after getting a mail solicitation for a $300 visa gift card to inquire about the internet speed that was available in my area. After a brief discussion with the sales agent I was told that if I signed up "today" she was authorized to give me a...

ATT Uverse / cable and internet services;

Do
Donald A. johnson on Feb 14, 2018

My son is steven johnson. His cable bill with at ant uverse was supposed to be forgiven back in december 2017. I got another bill from them in february for 122 bucks! I have had endless conversations with at at and t uverse to no help to end this nightmare! My son has disabilities, wa...

ATT Uverse / internet

Is
isaac hendrix on Feb 13, 2018

Regarding account # 257111732, was established with an installation appointment. The teck came out for about 30 minutes, then told me he had to go somewhere for a few minutes. He left, came back about 35 mins. later. He went to work i guess, he then came inside and showed me the modem with...

AT&T / unethical behaviour and misrepresentation of product.

Do
doc5166 on Feb 13, 2018

I called into your customer service to check on my data plan. I spoke with the representative about what there was to possibly upgrade my plan. She told me about the Unlimited Data plan. I asked her how much it would be and she quoted me the price of $145.00. I currently pay 133.30 for the...

AT&T / at&t employees / are: getting bills for disconnected service

Ma
maidenme on Feb 12, 2018

Re: account # 773-774-8329-570-2 2/12/2018 Dear Service Manager - (Sheree at the "South Office" would not provide me with the name of anyone higher up to whom to send this letter. She told me to put my complaint "online". She also said that she could not locate "Miss Brown" in the Chicago...

AT&T / att u-verse

At
Att is a rip off on Feb 8, 2018

I had them for three weeks of service my bill was supposed to be Direct deposit they didn't take the money out and canceled my account so I pay it and they tell me they can't do nothing for me and it cost $152 for three weeks service then they say I have to set up another account and pay...

ATT Uverse / internet

40
4077151929 on Feb 8, 2018

I made a paym on 02/07/2018 and call att cause my internet was not working, I was transfer to sales they have the nerves to tell me I need to pay another $100.00 to start the service, they are quickly get your money but have a horrible customer service and lied about connect your service...

ATT / phone

Lo
Lotofwastedtime on Feb 5, 2018

You guys are mean non listeners iam behind in my direct tv att phone said I was suspended for not paying bill won't searpate that God's darn bill call many time hours of wasted time oh my not good comester service I would not use att phones if they were the last on earth luv direct tv the...

ATT Uverse / inaccurate website wastes hours of customer time

Be
Beelia on Feb 4, 2018

Processes are also so complicated support people simply cannot help customers Spent a lot of time today trying to figure out how to turn on call protect for my landline; the directions on the web page did not match the path in my account. I started a chat that ate up another half-hour...

AT&T Uverse / at&t uverse

Ja
Janet Oppio on Jan 30, 2018

Since AT&T installed this system at my home I can be sure of two things: the first is that it will be unreliable and the second is that the cost of the service will increase at least 30% every year. This year my monthly bill doubled. I guess this is what happens when a company has a...

ATT Direct TV / the technician installation service.

Al
aldo boyer on Jan 26, 2018

On Dec.26 I Had Direct tv installed. I sat in my front room while the technician went up and down the stairs and on the roof to install the satellite dish. When he was done he came into the front room and begin to adjust the tv, after he finish setting up the channels. I ask him where i...

AT&T / no service to landline and internet

Ma
Martin, Janet on Jan 23, 2018

Both my land line and internet service has been "out of service" since 1/15/18. I called Customer Service to report the problem, they ran a trouble check and indicated that it appeared that the problem was outside of the home. They indicated that they would need to place a service call for...

ATT Uverse / tv service + internet (bundled u-family tv + 100mbps internet)

La
laneontour on Jan 21, 2018

AT&T Complaint Account 256354500 26th Dec 2017 I called AT&T from Australia indicating that I would be moving to the USA and had my accommodation ready. I wished to order internet and TV for my arrival to ensure rapid connection. I was assured of the cooling off period and was asked for my...

ATT Uverse / at&t wireless

Ro
Rockman77 on Jan 15, 2018

In 38 years of adulthood I have never, ever dealt with a company that is so inept, apathetic, disorganized and dishonest.After 15 years with Verizon we made the incredibly foolish decision to move our wireless and internet to AT&T. It has been a complete nightmare from day one. I can't...

AT&T-DirecTV / tv "signal loss" display for 2 months

Jo
Joan71 on Dec 30, 2017

Several apartments have experienced a "Signal Loss" message on multiple channels since the end of October, 2017. Today is December 30, 2017. Contacting AT&T we are told, we can't help you contact DirecTV. DirecTV Customer Service replies, nothing we an do call Intech. Intech has sent a...

AT&T / service - direct tv telephone and at&t live chat

De
Dee Lampson on Dec 26, 2017

On December 18th 2017 I called Att&T because we were to receive a new TV for Christmas. I called to get a genie upgrade and connect our new tv. 3 reps later, 2 that had terrible accents I finally got a appointment... 30 minutes for a 5 minute order...I had to cancel-reschedule the...

ATT Uverse / programming

Ja
Jake McNeill on Dec 24, 2017

So...Last week the 49ers game wasn't even an option in your programming schedule. This week it's actually listed as available to watch BUT BUT BUT...it's in fact NOT available to watch!! It's channel 2 for us here in Northern Nevada (HUGE 49ers Fan Country) area and when you attempt to...

AT&T Communication / bad customer service over >3 months, return purchased modem

Fe
Fenton Heirtzler on Dec 10, 2017

Around August 25, 2017: I called AT&T to discontine service because of pending relocation from Palo Alto, CA to Kingsville TX. The AT&T representative instructed me to return my modem to the closest UPS outlet. I returned the modem, but had overlooked that I had actually purchased it three...