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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 1 1
+1 800 901 9878(Wireless GoPhone) 0 1
+1 800 288 2020(Digital TV/Internet) 26 21
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
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AT&T Complaints & Reviews

AT&T Marketing Ltd / Job scam

Kg
kguid98 on May 28, 2015
This company is a complete scam I worked for them in 2014 and they pulled out the state without paying there employees. We all received fraudulent checks by them for large amounts of money. This company is run by this guy named Rick Henderson he gets people to work for them pay next to...

AT&T / Service

Be
beck37 on May 17, 2015
AT&T assured me prior to installation, that the internet speed would support my four homeschooled children. I explained that they would use video streaming, and would all need connectibility at the same time. We had problems DAILY. We could not even connect at times. Most of the time they...

AT&T / Over charges

La
Laysizzle on May 9, 2015
At&t is a total rip offfffffff!!! They claim every month that I have gone "over" my data usage and bill me a ridiculous amount of money. I'm not working at the moment so it's difficult to pay my bill on time, but it ALWAYS gets paid but they insist on charging me a $40...

AT&T Mobility / Fraudulent billing

De
deloraine on May 8, 2015
I cancelled my wireless plan with AT&T on March 29, 2015 and paid a full cycle bill on April 6, 2015. Received another billing statement around end of April for final payment. AT&T only credited the monthly service fee for 1 phone line out of 3 and indicated on statement for the 1st phone...

AT&T DSL internet service / Service upgrade not available in area

Mi
Michael b c on Apr 28, 2015
I have had At&t high speed DSL (1.5mbps) for approximately 7 years. The speed has been pretty consistent for much of that time. I also have At&t cell phone service which is not that great in my area (neither is Srint or Verizon). To resolve the cell phone signal issue, several years ago I...

AT&T Wireless / Poor customer and wireless service

Ph
Phil Mccarren on Apr 28, 2015
I have had more problems with AT&T in the last few weeks than I have had in the last year. I have had a lot of dropped calls and poor voice/call quality recently. Also, the LTE reception is not good where I live and travel a lot. Now that the foliage is on the trees, the reception is even...

AT & T / AT & T charges on my bank acct.

Ro
Rondag on Apr 17, 2015
I have two charges pending on my US Bank Account in the total amount of $150.01 from AT & T #10336 in Alpharetta, Georgia. I have called my bank twice they can't help me until the money comes out of my account. Which then they will dispute it. But then I have $150.01 of my money that I...

AT&T / Death threats

Da
Dawn Brown-77 on Apr 10, 2015
I just received this "death threat" from at&t. I posted a article on my face book page entitled at&t sucks, 8 reasons why at&t sucks and immediately after posting it, i received this death threat!!! Yes, at&t is spying and stalking me and my family!!! I am a victim of the crime called...

AT&T / AT&T u-verse

Ta
Tape-Matics, Inc. on Mar 17, 2015
We were told we had to switch from DSL to U-verse in Nov., 2014 by AT&T Nothing but problems since then. Started with 1 unit (NVG50), speed is 2.87 MBP. Very Slow was told it would be faster than DSL. Constantly loosing the internet, yesterday lost service 6 times during the day. Was told the...

AT&T / Misinformation

Ma
Mad SL on Mar 2, 2015
After two hours of a sales talk while I was trying to find out how to schedule an appointment to hook up a u-verse receiver box, the agent gave me finally a number to call the technical dept and it happened to be the phone nr of a church in Texas. I had a good long talk with the preacher...

AT&T Uverse / Rates, - discounts

Ca
Cathy Schmitz. on Feb 28, 2015
We have been with AT&T U-VERSE since 2009. Each year they work with us to keep our rates where we can stay with them. This year has been different. We dropped off out land line service in November in an attempt to offset increases with our T-Mobile cell services. Come January our bill i...

AT&T / Assurion / at&t provided bad phone

Ri
Rick Welch AT&T Customer on Feb 26, 2015
My sons phone was stolen. We went though the insurance claim process with Assurion. My son received his phone yesterday. He could NOT activate it after multiple attempts. He contacted my wife via the computer. My wife looped in AT&T - Amy at 11:33 AM today. She explained that the phone wa...

AT&T / 2nd land line not authorized

Ma
Mark Christopher on Feb 12, 2015
At&t came out in october of 2013 to my home. As i called about a problem that i was having with my phone service. Unbeknownst to me they added another land line to my service - 386 - 487 - 5178. My home phone number is 386 - 752 - 1187; this has always been my home number. But at&t added...

AT&T Wireless / Poor and unreliable wireless service

Oh
ohiowirelessxpert on Feb 5, 2015
I don't know where to begin. I have three iphones on AT&T's LTE network here in Cincinnati, Ohio and in the last few months, my service has gone downhill a lot. I am locked in a two year contract and am tired of the poor wireless service I am receiving. First of all, the LTE...

AT&T / At&t ocala, fl employee yvonne mcdonald-garcia drug & company abuse

Cr
Criminal at&t employee on Jan 28, 2015
Employee for at&t of ocala, fl by the name of yvonne mcdonald-garcia is struggling with a severe substance/alcohol addiction. mcdonald abuses prescription pills (both prescribed & obtained illegally) , cocaine, & alcohol on a regular basis during both her independent time & during her...

AT&T / At&t does not honor contracts

Jo
Jodi1219 on Jan 27, 2015
I signed up for AT&T Uverse, internet and home phone on 06/17/2014. At the time I signed up AT&T contracted with me to provide home phone, internet and cable services for a total rate of $120.95 a month until 06/17/2016. I was thrilled about this rate b/c it was $40.00 less then what I wa...

AT&T / Theft

Ma
makowb on Jan 7, 2015
I took advantage of AT&T’s recent trade in program and traded in some phones. I got gift cards. I added those gift cards to my account to pay for cell service and phones. My dad found out that he gets a better discount from his work on his account and could not change my account to...

AT&T Uverse / Multiple charges for same service

Ma
Marco3660 on Dec 19, 2014
I called AT&T after receiving a letter indicating that my credit card did not go through for the autopay. The AT&T representative attempted to run my card for the pending charges (apparently three times) and indicated that the charges would not go through. I proceeded to provide a second...

AT&T U - Verse / Raising rates

Ft
Ft Lauderdale Ed on Dec 16, 2014
If you have AT&T U-verse check your bills they just sent out they just raised all their monthly rates on equipment, services etc.. you may find it's time to shop around as I plan to do! It's time we go after these money hungry, nickle and dime the consumer companies.. They over...

AT&T Uverse Residential Services / Modem return due to hijacking

Jo
JohnnyCakes101 on Dec 6, 2014
Received a replacement Modem by Ups on 12/5/2014 . Was instructed to return old modem to AT&T due to it being Hijacked . Went to UPS and was told the y could not return because was not permitted to return Model NVG510 ( AT&T rules) . So, I went to FED-EX (got same story ) . AT&T is billing...

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